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Ministry of Justice; Truro; On-site; GBP 50,000 - 60,000; Full time

Job summary

Ministry of Justice in England seeks a capable leader to manage a diverse team delivering interventions within a robust framework. You will ensure delivery aligns with manuals, audits, and risk controls while coordinating with partner agencies for multi‑agency delivery and public protection duties.

You will lead planning, resource allocation, and continuous service improvement, with a focus on quality standards and effective stakeholder engagement.

Qualifications

• Ability to provide effective line management to a diverse team.
• Experience in risk assessment and management within programmes.
• Understanding of programme management manuals and audit standards.
• Experience working in multi-agency settings and with partners.

Responsibilities

• Provide line management and leadership to a diverse team.
• Ensure interventions align with programme manuals and standards.
• Oversee resource use, rotas, and contingency planning for delivery.
• Maintain training for Programme Facilitators and promote accredited programmes.

Skills

Line management

Risk management

Resource management

Governance & audit

Tools

IT skills

Job description

Summary

The job holder will be responsible for allocating team resources so they are deployed effectively to ensure quality interventions are delivered, and performance targets are met within a resource allocation framework.

They will work in partnership with other agencies and stakeholders to maintain the co-ordinated delivery of services ensuring all health and safety and scheduling arrangements are in place to achieve good outcomes for people on probation.

Responsibilities, Activities & Duties

The job holder will be required to carry out the following responsibilities, activities and duties:

• To provide effective line management and leadership to a diverse team that includes Treatment Managers, Facilitators, Partner Link Workers, Senior Attendance Centre staff and Administrators and will maintain robust procedures relating to the management of risk
• To have overall responsibility for ensuring that interventions are delivered in line with programme management manuals, performance and audit standards and that the arrangements are in place for effective management of risk
• To have strategic oversight of the effective use of resources in managing staff rotas and the development of contingency plans to ensure continuity of delivery of Interventions
• Ensuring that there is an adequate pool of fully trained Programme Facilitators who have attended all the required training appropriate to the programme they are delivering
• Lead in promoting Accredited Programmes, Structured Interventions and SAC and ensuring that the Judiciary, People on Probation, and Probation Practitioners are able to access clear and accurate information about programmes
• To have overall responsibility to ensure that quality standards are maintained and that compliance with audit standards is monitored and poor performance and complaints are effectively managed to minimise business risks
• To prepare an annual team plan and review, ensuring the effective allocation of resources and that respond to the public protection duties of the team through multi-agency arrangements and individual casework review, discussion and feedback
• To initiate or implement change and develop new services in line with effective practice principles and within the resources available
• To manage financial resources as required by the Head of Programmes and in line with HMPPS financial regulations and policies and to take a leading role to deliver the business plan and develop work with partners and key stakeholders, representing the Probation Service as appropriate

The duties / responsibilities listed above describe the post as it is at present and is not intended to be exhaustive. The job holder is expected to accept reasonable alterations and additional tasks of a similar level that may be necessary. Significant adjustments may require re-examination under the Job Evaluation Scheme and shall be discussed in the first instance with the job holder.

An ability to fulfil all spoken aspects of the role with confidence through the medium of English or (where specified in Wales) Welsh.

Behaviours

• Developing Self and Others
• Managing a Quality Service
• Communicating and Influencing
• Understanding of the key principles of programmes
• Substantial experience working in a variety of settings including offender risk assessment and management
• Understanding of the role of the Probation Service in the Criminal Justice System and in a multi-disciplinary setting
• Evidence of ability to evaluate practice
• Experience of working under pressure and fulfilling demanding deadlines
• Able to demonstrate well developed IT skills, including evidence of ability to interpret and apply performance reports
• Experience of proactively championing diversity and inclusiveness both internally and externally