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Housing 21; Sunderland; On-site; GBP 24,000 - 26,000; Full time

Benefits offered by this job

Holiday Pay

Sick Pay

Maternity Pay

Health Cash Plan

Extra Care Academy

Training & development

Job summary

Housing 21 is seeking caring individuals to join our team as Care Workers. You’ll support residents living independently in our Extra Care schemes, helping with daily tasks, meals, and personal care.

A positive attitude and good English are essential, and full training is provided. We offer competitive hourly pay of £13.48, a range of benefits including Holiday Pay and a Health Cash Plan, and an Extra Care Academy for career progression.

Qualifications

• No experience or formal qualifications required; positive attitude and kind manner.
• Commitment to undertake necessary training and development.
• Good written and verbal English communication skills.

Responsibilities

• Assist residents with daily tasks such as laundry, shopping, cleaning and paying bills.
• Prepare meals and beverages as needed for residents.
• Encourage residents to follow agreed care plans and routines.
• Support getting up, personal care, and evening routines with sensitivity.

Skills

Good English communication

Reliability

Flexibility

Initiative

Calm under pressure

Job description

Are you looking for a career that’s both rewarding and offers opportunities to develop, but dread the thought of a desk job?

Are you a people person who can strike up a conversation with anyone?

Do you want to finish work knowing you’ve made real a difference to someone’s life?

If this sounds like you – we’ve got the perfect match!

As a Care Worker with Housing 21 you’ll be part of a friendly, supportive team as you work together to support our residents. Once you’re at work that’s it – no travelling between calls as residents live independently in their own apartments within our schemes, which also offer communal lounges, gardens, cafés/bistros and hair salons for them to enjoy.

Working with familiar residents and colleagues every day, you’ll build strong relationships and feel part of the Extra Care family. We want to make sure you feel valued too and have developed our offer to set us apart from the wider care sector.

Our Care Workers:

• Are paid by the hour, not by the job.£13.48per hour, full time equivalent £24,601 per annum (based on working 35 hours per week)
• Receive benefits including Holiday Pay, Occupational Sick Pay, Maternity Pay and access to our Health Cash Plan
• Will be supported to achieve relevant qualifications
• Can join our Extra Care Academy - support and training to progress into management

Is it for me?

You don’t need experience or any qualifications to be a Care Worker; just a positive attitude and kind manner. In fact, if you have ever cared for a relative or friend, raised children, or helped a neighbour with shopping or gardening you have already displayed a lot of the skills we require!

We offer full training together with recognised qualifications and, if you want to take your career in care a step further, joining our Extra Care Academy can help you progress into a management role. Many of our Managers and Assistant Managers in Extra Care started out as Care Workers in our schemes.

All you need is:

• To be kind and friendly
• Good written and verbal English communication skills
• Commitment to undertake necessary further training
• Reliability and flexibility
• The ability to use your initiative
• To remain calm under pressure

About the role

Everyone is different but what stays the same is our commitment to offering high standards of care to all our residents regardless of their care needs – enabling them to live their best lives.

Our residents tell us how important our Care Workers are to them, being a friendly face, brightening their day and helping to make life worth living by doing the simplest of things. Tasks can include:

• Supporting with household and domestic tasks, such as laundry, shopping, cleaning, and financial transactions such as paying bills.
• Making meals, drinks and snacks where necessary.
• Encouraging and enabling residents to follow agreed care plans.
• Assisting residents with getting up in the morning, providing personal care including washing / bathing and dressing; helping with undressing and going to bed in the evening, as well as providing help and ensuring medication is taken as required.
• Putting resident wellbeing at the heart of the service, going the extra mile to ensure our residents can live their best lives and ensuring managers and key agencies are kept informed of progress.

The benefits

At Housing 21 we’re proud to be bucking the trend as a care providerwe offer a range of impressive benefits including:

• Occupational Maternity Pay
• Blue Light Card (offering discounts across retail, hospitality and leisure)
• Car Lease Scheme
• Employee Assistance Programme
• 50p hourly enhancement for all Level 2
• Training and development to fulfil your career aspirations

An offer of employment will be subject to the satisfactory completion of an enhanced disclosure check, satisfactory references, and induction training.

Closing Date for applications 27 September 2026, with interviews being held 2 October 2026

Due to the nature of this role this advert may close earlier than the closing date listed and once sufficient applications have been received.