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Co-op Group; Rhyl; Sur place; GBP 18 000 - 21 000; Temps partiel

Avantages offerts par ce poste

30% discount on Co-op products

Flexible access to pay

Pension with up to 10% employer contr.

31 days holiday (pro rata)

GP access 24/7

Colleague support programme

Diversity and inclusion policies

Résumé du poste

Co-op Group in Rhyl is seeking a Customer Team Member to join a fast-moving store. You will deliver friendly service, support daily operations, and assist with post office, bakery, or online order picking depending on store needs.

The role includes part-time hours (12 per week) with regular overtime, weekend shifts, and full training. Join us to help customers and communities while earning benefits and discounts.

Qualifications

• Genuine passion for helping people and delivering great customer service.
• Ability to work flexibly across shifts and as part of a team.
• Interest in retail and working in a busy store environment (experience not essential).

Responsabilités

• Deliver friendly and thoughtful service to support day-to-day store operations.
• Work with your team to keep the store running smoothly.
• Operate tills and perform shop floor duties to create a great shopping experience.
• Keep shelves stocked and check prices, dates, and stock accuracy.
• Ensure store safety and legality, including proper pricing and temperatures where required.
• Promote Co-op Membership and support the local community.

Connaissances

Customer service

Teamwork

Flexible shifts

Outils

POS / Till

Description du poste

Pay: £13.04 per hour

Contract: 12 hours per week + regular overtime, permanent contract, part time

Working pattern: Opening shifts, early morning starts through to early afternoon. Will include at least 1 weekend shift which will require flexible availability. We're happy to discuss this further at interview.

Full, paid training provided

We're looking for Customer Team Members to join our team at Co-op, join us and play a key role in delivering friendly, helpful service in your local Co-op store.

As a Customer Team Member, you'll work as part of a friendly team in a fast-moving Co-op store, helping deliver essential services to your community every day. Depending on your store, this could involve working in our post office, or bakery, or helping with online services by picking and packing orders for home delivery. Whatever the day brings, you'll play a key role in making life easier for our customers.

Why this job matters:

You'll help keep our shelves stocked and support sales, making sure customers can find what they need. You'll be a familiar face in the community, getting to know your customers and helping us stay connected with local and national charities. Plus, you'll promote Co-op membership, helping more customers enjoy the benefits of our unique business.

What you'll do:

• Support the day-to-day running of the store by delivering friendly and thoughtful service, helping to put things right when needed
• Work with your team to keep the store running smoothly
• Work hands-on on the shop floor and tills, and contribute to daily operations to create a great shopping experience
• Help maintain store performance by keeping shelves stocked and checking prices, dates, and stock accuracy
• Make sure the store safe and legal - keep the shelves stocked and make sure prices, dates, and temperatures are all as they should be
• Promote Co-op Membership and support your local community

What you'll bring:

• A genuine passion for helping people and delivering great customer service
• The ability to work flexibly across a number of shifts and as part of a team
• An interest in retail and working in a busy store environment (experience not essential)

Why Co-op?

• Full training and career development resources
• 30% discount on all Co-op products in-store
• Flexible access to your pay as you earn it
• A pension scheme with up to 10% employer contributions
• 31 days of holiday (including bank holidays, pro rata for part time colleagues)
• 24/7 access to GP appointments, and colleague support programme
• Market-leading policies to help you through life's big moments

A place you'll belong:

We're building diverse and inclusive teams that reflect the communities we serve. We welcome applications from everyone and are committed to creating a workplace where colleagues can feel like they belong, supported by our inclusive policies and the ways we work.

We're proud to be part of the Disability Confident scheme and offer interviews to disabled candidates who meet the minimum criteria for a job. If you need any adjustments during the recruitment process, we'll support you.

Learn more about our recruitment process at jobs.coop.co.uk/apply-process and our inclusion commitments at jobs.coop.co.uk/diversity-inclusion

We reserve the right to remove a vacancy before the scheduled closing date.

Up to £12.71 per hour (depending on age)