Read more

NHS Jobs; Purbrook; On-site; GBP 18,000 - 24,000; Full time

Job summary

NHS Jobs in England is seeking an experienced Receptionist to ensure the smooth day‑to‑day running of the site and to support the Surgery Team with front‑of‑house administration and receptionist duties.

You will organise reception rotas, maintain records of staff availability, update SystmOne for leave and duty changes, ensure compliance with health and safety measures, and contribute to continuous service improvements with the Management Team.

Responsibilities

• Ensure all reception and administration duties are completed to the highest standards
• Provide adequate levels of staffing to meet Practice business needs - ensuring cover and suitable contingency plans are in place for all leave, including unforeseen absence, within site allocations and / or Operations Managers authorisation
• Attend and participate in Surgery Lead Meetings and work with the Management Team in communicating and implementing actions.
• Organise and communicate reception rotas; maintain records of availability and co-ordinate leave requests for your team.
• Update SystmOne for leave / duty changes
• Ensuring site compliance with Practice and Statutory obligations including (but not limited to) fire, security and health and safety measures
• Support and provide resilience for Surgery Team Leaders at other sites as and when required
• Provide induction training and ongoing reviews for staff as appropriate

Job description

Key Accountabilities and Responsibilities:

• Ensure all reception and administration duties are completed to the highest standards
• Provide adequate levels of staffing to meet Practice business needs - ensuring cover and suitable contingency plans are in place for all leave, including unforeseen absence, within site allocations and / or Operations Managers authorisation
• Attend and participate in Surgery Lead Meetings and work with the Management Team in communicating and implementing actions.
• Organise and communicate reception rotas; maintain records of availability and co-ordinate leave requests for your team.
• Update SystmOne for leave / duty changes
• Ensuring site compliance with Practice and Statutory obligations including (but not limited to) fire, security and health and safety measures
• Support and provide resilience for Surgery Team Leaders at other sites as and when required
• Provide induction training and ongoing reviews for staff as appropriate

Ensure the smooth day-to-day running of the site and the Reception Team. The post holder will work closely with (and under the direction of) the Surgery Team Manager and Operations Manager to provide the continual improvement of standards across a wide range of activities.