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Home Bargains; Plymouth; On-site; GBP 21,000 - 26,000; Full time

Benefits offered by this job

Annual leave 28-33 days

Contributable pension

10% store discount

In-house training

Employee Assistance Programme

Health cash plans

Job summary

Home Bargains in Plymouth is seeking a capable retail supervisor to lead daily store operations, coach staff, and ensure outstanding customer service. You will work with management to set priorities and help the team hit targets, while maintaining store presentation and safety.

Ideal candidates will have experience in fast-paced retail, strong communication, and a proactive approach to staff development, merchandising, and customer satisfaction.

Qualifications

• Have experience supervising others in a fast-paced retail or hospitality environment.
• Be confident supporting colleagues and leading by example on the shop floor.
• Demonstrate the following key skills and behaviours: prioritising tasks, delivering strong customer service, clear communication.

Responsibilities

• Lead the way with daily priorities alongside management to keep store operations smooth.
• Coach and support team members, training and developing skills for long-term growth.
• Help create excellent shopping moments by advising customers and improving service.
• Maintain high store standards, merchandising, compliance and safety.

Skills

Team leadership

Customer service

Communication

Task prioritisation

Job description

Package

Salary & Hours

• 44 hours per week

Employee Benefits

• Full-time employees receive 28 days of annual leave (inclusive of bank holidays), increasing to 33 days after 5 years of service. Annual leave is pro-rated for part-time or alternative working arrangements.
• Contributable company pension scheme
• 10%store discount at all our retail stores

Stream - Access to flexible pay, financial wellbeing support, exclusive discounts, savings opportunities and much more

• Access to our in-house training programmes delivered face-to-face and through our online learning platforms
• MyHB colleague benefits platform with access to:
• Discounts UK wide on retail, leisure, hospitality venues
• Employee Assistance Programme with 24/7 confidential counselling and advice line
• Low cost voluntary insured health cash plans and cancer cover

Job Overview

• Lead the way, every day: Work side-by-side with your management team to keep things running smoothly, from setting daily priorities to helping the team hit our goals with confidence.
• Support that sticks:Whether it's welcoming new starters or coaching seasoned colleagues, you’ll be the go-to for guidance, training, and building skills that last.
• Customers come first (and come back):Help create those brilliant shopping moments by offering advice, spotting ways to improve service, and making sure the team delivers smiles at every turn.
• Keep the standards high, and the store looking sharp: From merchandising magic to compliance and safety, you’ll help make sure the store is a place customers and colleagues love to be.
• Make space for success: Share ideas, spark improvements, and help showcase our products in the best possible way, all while keeping energy high and team spirit even higher.

• Have experience supervising others in a fast-paced retail or hospitality environment
• Be confident supporting colleagues and leading by example on the shop floor
• Demonstrate the following key skills and behaviours:

• Ability to prioritise and organise daily tasks effectively
• A strong focus on delivering great customer service
• Clear and confident communication with both customers and colleagues
• Ability to guide and support others to meet store standards and targets

About The Company

At Home Bargains, customers often come in for one thing and leave with a full trolley — and it’s our amazing teams who make that possible. Our aim is simple: to deliver top brands at bottom prices, every day. Working here is fun, fast-paced, and never dull, there’s always something new happening in our growing and ever-changing business.

As one of the UK’s fastest-growing discount retailers, we’re expanding rapidly, creating fantastic opportunities for you to develop and progress with us. No matter where you begin, Home Bargains is a place to grow, where passion meets potential and every contribution helps build something truly special.

Many colleagues say,

“I only came in for one thing… but I came out with a career.” And with supportive teams across our business, you’ll find an inclusive environment where you can thrive and be part of something exciting.