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Sanctuary Group; Paignton; On-site; GBP 26,000 - 28,000; Full time

Benefits offered by this job

25 days annual leave (rising to 30) +

Pension scheme with employerContrib

Life Assurance

Employee Advice Service including Coun

Cycle to Work scheme

Voluntary health plans

Employee discounts

Wellbeing support and tools

Employee recognition scheme

Staff Networks - inclusion support

Job summary

Sanctuary Group in Paignton is seeking a Caretaker to join our housing and community services team. The role focuses on caretaking duties, grounds maintenance, cleaning, gutter cleaning, void clean and clears, and landscaping, with all work centered on void properties.

We value attention to detail and customer service. The successful candidate will have experience in similar roles, a valid UK driving licence, and the ability to work 40 hours per week, with salary from £26,442 to £27,833 per year

Qualifications

• Experience in a similar caretaking role or related tasks.
• Knowledge of cleaning, voids, and grounds maintenance.
• Understanding of Health & Safety legislation and safe practices.
• Ability to work to deadlines and prioritise workloads.
• Good communication and customer service skills.
• Full UK driving licence required to operate company vehicle.

Responsibilities

• Carry out cleaning of void properties and communal areas.
• Perform grounds maintenance and litter control.
• Resolve issues with customers and monitor service quality.
• Complete documentation for tasks carried out.
• Maintain tools and equipment in good working order.

Skills

Caretaking experience

Grounds maintenance

Health and Safety knowledge

Customer service

Communication skills

Driving licence

Education

BICS certificate

Tools

Hand tools

Light machinery

Job description

Caretaker

One of the UK’s leading providers of housing, care and community services, Sanctuary Group employs around 13,000 people and manages more than 100,000 units of accommodation throughout England and Scotland, including general rented, retirement living, supported housing, student and key worker accommodation and care homes. Sanctuary also provides a range of other services including maintenance, care and telecare, all of which are delivered by our dedicated employees who are completely committed to customer service.

Paignton – covering the South West

Location: Paignton, TQ4 7HP

Job type: Permanent

Hours: Full-time

£26,442 per annum (rising to £27,833 per annum after 12 months, subject to satisfactory performance)

40 hours per week

We have an opportunity for a Caretaker to join our team, based in Paignton. As a Caretaker you will be responsible for carrying out an excellent caretaking service which will involve grounds maintenance, cleaning, gutter cleaning, void clean and clears and Landscaping. All work will revolve 100% around voids.

The ideal candidate will have a track record of delivering high quality services, demonstrate a commitment to teamwork and high levels of customer service.

Role of Caretaker will include:

• Undertaking general caretaking duties including cleaning Void Properties communal areas such as stairs, doors and windows and removing bulk waste
• Grounds maintenance tasks to include litter picking and general upkeep
• Working with customers to resolve issues and improve services
• Completing all documents and paperwork concerning tasks completed
• Ensuring tools and equipment are maintained in a suitable condition

Skills and experiences:

• Experience in a similar role or completing similar tasks
• British institute certificate in cleaning services (BICS) would be advantageous
• Practical experience in operating hand tools and light machinery
• Some experience of working to deadlines and prioritising workloads
• Working knowledge of Health and Safety legislation
• Good communication and customer care skills
• This role will involve driving on company business. In order to drive a company vehicle, drivers must hold a full valid UK driving licence

About us

We provide in-house repairs and maintenance for a wide range of properties, as part of a not-for-profit organisation. We foster a diverse and inclusive culture. Our customers are at the heart of all we do, and colleagues help make a real difference to people’s lives.

Our Benefits

As part of our commitment to making Sanctuary a great place to work, where your wellbeing is of genuine importance, we have developed an attractive employment package. The package recognises your contribution, supports your physical, mental and financial health and gives you the flexibility to tailor your employee benefits by offering:

• 25 days annual leave (rising to a maximum of 30 days) plus public holidays
• A pension scheme with employer contributions from Sanctuary
• Life Assurance
• Employee Advice Service including counselling
• Cycle to Work scheme
• Voluntary health plans
• Employee discounts
• Wellbeing support and tools
• Employee recognition scheme
• Staff Networks, with a shared interest in inclusion, and who provide invaluable support to colleagues
• £26,442 per annum (rising to £27,833 per annum after 12 months, subject to satisfactory performance)

Closing Date: 28 October 2026

Proud member of the Disability Confident employer scheme