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Tesco; Oxford; On-site; GBP 18,000 - 26,000; Full time

Benefits offered by this job

Colleague Clubcard

Life cover

Pension

Flexible working

Uniform provided

Job summary

Tesco Colleague Nights at Oxford Superstore is looking for motivated colleagues to cover evening and night shifts (22:00–07:00). Base pay starts at £13.28 per hour, rising to £14.55 in M25 stores, with a night premium of £2.35 per hour for hours from midnight to 6am.

Roles offer a minimum of 16 guaranteed hours per week (with 12-hour options also advertised). You will be responsible for serving customers with passion, staying knowledgeable about products, and assisting in service, picking and

Qualifications

• A passion for delivering great service to customers.
• Ability to build rapport and leave customers with a positive shopping experience.
• Work well within a team and communicate openly with colleagues.
• Be punctual, well presented and ready to be a brand ambassador.
• Ability to adapt to shift patterns and flexible hours.
• Willingness to learn and apply in-store policies and safety practices.

Responsibilities

• Know your customers and serve them with passion and pride.
• Be knowledgeable about products and services in the store.
• Work across service, picking and replenishment areas as required.
• Implement training, perform work safely, and deliver great service.
• Make decisions that benefit the customer and store operations.
• Support seasonal events and maintain an inclusive atmosphere.
• Understand store performance and help drive sales, reduce waste, and protect profits.
• Handle products with care to ensure quality upon delivery to customers.
• Represent Tesco values and follow all policies.
• Occasionally assist with deliveries to the store.

Skills

Customer service

Teamwork

Communication

Job description

Tesco Colleague Nights - Oxford Superstore

Days From time To time Sun 22:00:00 07:00:00

Fri 22:00:00 07:00:00

Sat 22:00:00 07:00:00

Our Tesco Colleague rate of pay starts from £13.28 an hour; this increases to £14.55 for stores within the M25.For all hours worked between midnight and 6am you will receive an additional night premium of £2.35 per hour worked. Additional payments may also apply depending on location.

It is our policy to offer new colleagues joining us a minimum of 16 guaranteed hours each week, but if you would like to work fewer hours (to a minimum of 12) we have opportunities for this too and would still love to hear from you.

The table shows the periods of time in the week we would like you to be available to work – the availability windows. We will schedule your contracted hours within these times, and you’ll have 3 weeks notice of exactly when your shifts will be. We are happy to support flexibility for our colleagues, therefore if the times you are available to work match closely but not exactly to the times we are advertising, we would still love to hear from you. [1] Click here to read more.

Customers are at the heart of everything we do.

It takes lots of different people to run a store and this is a job for doers, with plenty of variety. It is a committed role, full of everyday challenges, but that’s one of the things that makes it so exciting.

• Being a colleague in one of our stores means that you will help to serve our shoppers better every day.
• You will meet great people, learn new things and be part of a specialist, diverse team where everyone is welcome.
• Whether you are looking for stability or flexibility to suit your lifestyle, or the opportunity to progress your career, this can be the role for you.

PLEASE NOTE YOU MUST BE OVER 18 TO APPLY FOR THIS ROLE.

References

Visible links

1. https://www.tesco-careers.com/faqs/

You will be responsible for

• Knowing your customers and serving them with passion and pride; giving great natural service.
• Passionate and knowledgeable about the products and services within my store.
• Working across the store in our service, picking and replenishment areas where required.
• Putting into practice the training you have received, so we all work safely, effectively and serve our customers brilliantly.
• Making decisions that are right for customers, delivering routines in store that meet the needs of customers at the right time.
• Taking part in seasonal, community and charity events, creating a great inclusive atmosphere.
• Being knowledgeable about your stores performance, understanding the part you play and what we need to do together to drive service and sales, reduce waste and shrink and deliver profit.
• Handling products with care to maintain quality and ensure they reach customers in the best condition.
• Being myself, living our values, making everyone feel welcome and always following our policies.
• At times, you may be required to accept deliveries into the store

You will need

• A passion for delivering great service, greeting customers with a smile, and serving them with pride
• The ability to build rapport with customers, meaning they leave the store having experienced a great shopping trip
• To take the initiative and make decisions that are right for our customers
• Work well within a team and communicate openly with others
• Build relationships with colleagues to create a team spirit, having fun and celebrating success
• Be at work on time, well presented and ready to be a brand ambassador

What’s in it for you?

• Holiday starting at 20 days plus a personal day rising to 22 days after 12 months (plus Bank holidays)
• Request flexible working from day one
• Get 10% off and 15% at pay day weekends – save up to £2,000 a year with your Colleague Clubcard with an additional card to share with family outside your home
• Access to free wellbeing services with a range of resources to support your mind, body, and life
• Life cover of five times your pay and an award-winning pension with matching contributions up to 7.5%
• Benefits to suit you, choose what you use – from discounts and shares to cycle to work schemes
• Uniform provided and policies to support you for all of lifes moments, big and small
• Access to our colleague networks providing a space for colleagues to come together from a range of backgrounds. For more information about our colleague networks please click [1] here.
• Click[2] hereto read more about the benefits we have available for our colleagues

References

Visible links

1. https://www.tesco-careers.com/explore-our-world/everyones-welcome/

2. https://www.tesco-careers.com/explore-our-world/benefits/

About Us

Our vision at Tesco is to become every customers favourite way to shop, whether they are at home or out on the move. Our core purpose is ‘Serving our customers, communities and planet a little better every day’. Serving means more than a transactional relationship with our customers. It means acting as a responsible and sustainable business for all stakeholders, for the communities we are part of and for the planet.

Diversity, equity and inclusion (DEI) at Tesco means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work. In short, we are a place where Everyone’s Welcome.

We know life looks a little different for each of us. That’s why at Tesco, we always welcome chats about flexible working. Some people are at the start of their careers, some want the freedom to do the things they love. Others are going through life-changing moments like becoming a carer, nearing retirement, adapting to parenthood, or something else. So, talk to us throughout your application about how we can support.

We are proud to have been accredited Disability Confident Leader and we are committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support we can offer, please click[1] here.

Please note

Tesco will only recruit individuals who have passed the school leaver’s age. To find out the school leavers age for your country please [2] click here

We can only accept candidates over the age of 18 if the role requires working before 6:15 am or after 9:45 pm or involves working in areas such as the warehouse, beers, wines and spirits, counters, bakery and driving roles.

On the occasions where we have high volumes of applicants, some roles may close earlier than the advertised end date in order for us to manage all of the applicants appropriately. We will only be able to offer individual feedback to those candidates who attend an interview.

For more information about us please visit [3] www.tescoplc.com

References

Visible links

1. https://www.tesco-careers.com/accessibility/

2. http://www.gov.uk/know-when-you-can-leave-school