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Liverpool Women's NHS Foundation Trust; Liverpool; Hybrid; GBP 22,000 - 29,000; Full time

Job summary

Liverpool Women’s NHS Foundation Trust is seeking a Community Maternity Support Worker (Band 3) to join the Community and Continuity of Care teams. The role involves making a positive impact on women and babies in both hospital and community settings, with shifts including weekends and bank holidays.

A driving licence and access to a car are required. The MSW will work under the supervision of a registered Midwife, providing direct care, completing planned care activities, and assisting in the

Qualifications

• Must have a driving licence and access to a car for this role.
• Experience or willingness to work flexible shifts including weekends/bank holidays.
• Able to work with minimal supervision and use initiative.

Responsibilities

• Support midwives to ensure women receive optimum care.
• Implement a plan of care devised by a midwife for pregnant, postnatal women and newborns.
• Carry out delegated patient duties including recording patient details.
• Provide day-to-day admin and organisational support to the midwifery team.

Skills

Driving license

Education

Accredited NVQ 3 in Maternity Care

Job description

Community Maternity Support Worker | Liverpool Women's NHS Foundation Trust

We are looking for enthusiastic, motivated Community Maternity Support Workers to join our existing team. You will be part of the Community and Continuity of Care teams . The successful applicants will need to be flexible and adaptable, working weekends and bank holidays. The shifts will be predominantly short shifts.

The Community Maternity Support Worker (MSW) will work as a member of the Midwifery Team in the delivery of safe care to women and their babies, within the Hospital & Community setting.

You must have a driving license and access to a car for this roll

The MSW will carry out a defined range of duties delegated by the registered member of the multidisciplinary team. They will work with minimal supervision and use their initiative, on a frequent basis to assist in the planning, delivery, evaluation and implementation of agreed programmes of care which will involve direct care to women, their partners and babies.

The post holder will ensure that women and babies receive safe, individualised and effective standards of care by following care plans as directed by the registered Midwife and will report any concerns or changes in the condition of the woman and baby appropriately.

Duties and responsibilities for the role will be discussed and agreed on a daily basis with the midwife in charge with communication channels open throughout the day for further advice and support.

The MSW will provide day to day admin and organisational support to the team of midwives they work with.

Liverpool Women’s NHS FT became part ofNHS University Hospitals of Liverpool Group (UHLG)in November 2024, following the coming together with Liverpool University Hospitals NHS FT. UHLG was born from a shared aim to improve the care we provide to our patients.

UHLG is one of the largest employers in the region, with over 16,800 colleagues who are dedicated to caring for our communities - from birth and beyond. For the 630,000 people across Merseyside, UHLG is also their local NHS, providing general and emergency hospital care, alongside highly specialised regional services for more than two million people in the North West.

At Liverpool Women’s Hospital, each year we deliver approximately 7,500 babies, carry out around 50,000 gynaecological inpatient and outpatient procedures, care for over 1,000 poorly and premature newborns, perform around 1,000 IVF cycles, and conduct over 4,000 genetic appointments.

We believe that this, along with a strong dedication to research and innovation, makes usthespecialist health provider of choice in Europe for women, babies and families.

For roles at Liverpool University Hospitals, visit theircareers page.

UKVI guidelines prohibits sponsorship for all Band 2 posts. Guidelines state that many non-clinical posts are not eligible for sponsorship. Please use UKVI guidance on Skilled Worker Visas to determine your eligibility for sponsorship if you were to gain a conditional offer for this role.

Post Title: Community Maternity Support Worker

Band: 3

Accountable To: Community Team Manager /Community Matron

Department: Commencing in Community- Rotational across Maternity

Role

To support midwives to ensure all women receive optimum care.

To implement a plan of care devised by a midwife, to pregnant women, postnatal women and new born babies, within the hospital setting (the level of responsibility for which will depend on the competence of the individual andthe discretion of the supervising midwife).

Perform a range of delegated patient duties including the recording of patientDetails.

Job Purpose

The scope of the practice of Maternity Support Workers is formally set out by theRoyal College of Midwives in their document “The roles and responsibilities ofMSWs” RCM Position Statement 2010. They are directly transcribed into this JobDescription.

Key Responsibilities and Duties

• To provide support wherever the need is greatest within the community setting,acting autonomously in the delivery of patient care. Support includes:
• Care and support of women, babies and their families
• Developing positive relationships with families, parents and carers
• Supporting new mothers in the care of their new born babies, including the provision of emotional and physical care within the postnatal period.
• Supporting individuals during and following clinical/therapeutic activities.
• Support individuals who are distressed.
• Support professional advice to help parents interact with and take care of theirnewly born baby/babies.
• Supporting Breastfeeding mothers and babies.
• Providing individual support to vulnerable mothers and families
• Manage and organise time and activities to support and meet the needs ofindividuals.
• To promote health and wellbeing of mother and baby through parent education and health promotion.
• To empower women and their families to make their own decisions abouthealth and choices.

Clinical Responsibilities

• To undertake safe phlebotomy practice as requested by the midwife onpregnant and post natal patients.
• Work autonomously performing blood sample procedures including Glucose Tolerance Testing.
• At the request of the midwife, perform and record physiological measurements within the remit of the MSW role and report accurately to the midwife, the assessment undertaken.
• Obtaining samples at the request of a midwife, including wound swabs, eyeswabs, urine specimens, MRSA swabs, stool samples and sputumspecimens.
• To perform new born blood spot on babies between day 5 and 7 with informedconsent from the parents.
• To weigh new born babies as per guideline and calculate % weight loss.
• Discuss all deviations from normal with a Registered Midwife who will adviseon plan for further management.
• To undertake flu immunisations on pregnant women during flu vaccination season after relevant training.

Communication

• To communicate with relevant professionals in statutory and non-statutoryorganisations, using clear written and verbal means of communication.
• To ensure records are legible, accurate, contemporaneous, signed, dated and are maintained in accordance with Nursing Midwifery Council (NMC)guidelines and Trust Policy on Record Keeping.
• To communicate with women and their families in a sensitive manner and to liaise with other professionals to meet the women’s identified needs.
• To utilise effective systems of communication to ensure continuity of careacross the community and hospital setting.
• To use interpreters as needed, to enable families with English as a secondlanguage and those with sensory impairment to access the service.
• To be able to communicate complex and sensitive information in an understandable format to women, their families and other professionals.

Leadership, Management and Team Working.

• To implement and evaluate patient care by following agreed plans, policies,procedures and clinical guidelines including the delivery of specified activities which are agreed for the job role/purpose.
• Contribute and participate effectively in team meetings and meetings withother agencies.
• Contribute to the team working and planning of care in the children’s centres areas.
• Contribute to the development of networks with other organisations.
• Contribute to the development new ways of providing services that promote parental participation and ownership.
• To work with parents to promote positive parenting in order to prevent childmaltreatment.
• To support the implementation of the child protection plans in collaboration with other health and social service professionals.
• To support the contribution of the skill mix team to child protection practice To support vulnerable women and their families through the provision of appropriate community services.
• To share information on a need-to-know basis with all relevant agencies Public Health and Health Promotion.
• Contribute to the proactive development, implementation and the monitoring of public health and health promotion activities including own clinical work, work of team and empowering the local community in accordance with local and national plans.
• Works with members of the team to reducing health inequalities, addressing particular needs of communities, who are likely to achieve poor outcomes.
• Contribute to the provision of up-to-date information, education and support for parents as in the provision of parenting classes in partnership with other professionals
• Contribute to the development of strategies with key agencies and parents to deliver the health promotion advice e.g. smoking cessation, post nataldepression etc.
• Liaises with other agencies for the provision of client care.
• Ensures services provided are based on clear evidence to meet identified needs.
• Contribute to the development of a notification and referral system so that all families are signposted to appropriate services.
• Contribute to the establishment of systems for review of progress in meeting targets and objectives.
• Contribute to the provision of reports as requested by the Community Coordinator and the Community Matron Working Collaboratively.
• Supports the leadership and development of the midwifery teams so that they are able to function effectively.
• Ensures effective communication systems in place to support community development initiatives.
• Participates in collaborative activity with other partners and agencies to improve and develop service delivery using an evaluative tool.
• Develops and sustains effective working relationships with other professionals and agencies.
• Works to relevant inter-agency guidance and policy.
• Plans own work to make most effective use of time.
• Records observations and activities as required by record keeping policy.
• Recognises limits to own ability and role.
• Participates in research and the development of audit tools.
• Contributes to the development and evaluation of policies, standards and
• guidelines.
• Ensures self and team adhere to Trust wide policies, indirectly related to clientcare e.g. storage of records where appropriate.

Respect Diversity and Equity.

• Treats all clients and colleagues with dignity and respect.
• Takes account of differences when planning and implementing care for
• community groups.
• Ensures all staff are able to respect diversity and equity and takes account of differences in assessment, planning and implementing care.
• Ensures self and staff adhere to equal opportunities framework and policy.
• Ensure all clients have equitable access to assessment, care planning and service delivery.

Professional Development of Self.

• Maintains own personal portfolio and records of achievement.
• Works through and achieves competencies required for the role/job purpose within a specified time frame.

Skills and Knowledge

• To undertake procedures as directed by a midwife after successfully.
• completing an Accredited NVQ 3 (or equivalent) programme in Maternity Care.
• Develop own skills and knowledge and contribute to the development of others including supporting future MSWs in training.
• To assume responsibility for and make arrangements to participate in on-site training programmes and ensure compliance with the training requirements of the Trust and Maternity Department.
• To ensure annual appraisal undertaken with reference to Trust objectives and the Nursing & Midwifery Strategy.
• To undertake Flu immunisation training.

Personal Attributes

• Friendly ,empathetic, ability to communicate at all levels.
• Able to work effectively within a team situation.
• Ability to work without direct supervision.
• Manage own time and work effectively to meet objectives.
• Problem solving.
• Takes responsibility for problem solving, while seeking help when needed.
• Empowering and challenging.
• Enables colleagues and service users to feel empowered to take action and self-responsibility.
• Challenges own and others practice, behaviours and beliefs in ways that facilitate change and improve services.

This job description is an outline of the duties to be performed and will be reviewedand altered in light of the changing needs of the service.

The post-holder must comply with all Trust policies and procedures and attend allnecessary mandatory training.

This advert closes on Thursday 24 Sep 2026

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