Read more

Tesco; King's Lynn; On-site; GBP 14,000 - 19,000; Full time

Benefits offered by this job

Holiday entitlement

Flexible working

Colleague Clubcard

Wellbeing services

Life cover & pension

Uniform provided

Colleague networks

Job summary

Tesco is hiring at our store in the United Kingdom. The role offers an starting rate of £13.28 per hour, rising to £14.55 in stores within the M25, with the possibility of additional location-based payments. Minimum weekly hours are guaranteed at 16, with options for 12 hours if desired.

Shifts are scheduled across a weekly window, with 3 weeks notice for exact times. This is an active, customer-focused role requiring enthusiasm, reliability and teamwork.

Qualifications

• A passion for delivering great service.
• Ability to build rapport with customers and create a positive shopping experience.
• Take initiative and make decisions in customers' interests.
• Work well within a team and communicate openly with others.
• Be on time, well presented and act as a brand ambassador.

Responsibilities

• Know your customers and serve them with passion and pride.
• Be passionate and knowledgeable about products and services in store.
• Work across the store in service, picking and replenishment areas as required.
• Apply training to work safely, effectively and serve customers brilliantly.
• Make decisions right for customers and deliver routines that meet needs at the right time.
• Participate in seasonal, community and charity events to create an inclusive atmosphere.
• Understand store performance and help drive service, sales, and profitability.
• Handle products with care to maintain quality and reach customers in good condition.
• Be yourself, live Tesco values and follow policies.
• May be required to accept deliveries into the store.

Skills

Customer service

Teamwork

Communication

Reliability

Job description

About the role

Availability Window

Availability Window

Days From time To time Sun 18:00:00 24:00:00 Mon 18:00:00 24:00:00 Wed 17:15:00 24:00:00 Sat 18:00:00 24:00:00

Our Tesco Colleague rate of pay starts from £13.28 an hour; this increases to £14.55 for stores within the M25. Additional payments may also apply depending on location.

It is our policy to offer new colleagues joining us a minimum of 16 guaranteed hours each week, but if you would like to work fewer hours (to a minimum of 12) we have opportunities for this too and would still love to hear from you.

The table shows the periods of time in the week we would like you to be available to work: the availability windows. We will schedule your contracted hours within these times, and you’ll have 3 weeks' notice of exactly when your shifts will be. We are happy to support flexibility for our colleagues, therefore if the times you are available to work match closely but not exactly to the times we are advertising, we would still love to hear from you.

Customers are at the heart of everything we do.

It takes lots of different people to run a store and this is a job for doers, with plenty of variety. It is a committed role, full of everyday challenges, but that is one of the things that makes it so exciting.

• Being a colleague in one of our stores means that you will help to serve our shoppers better every day.
• You will meet great people, learn new things and be part of a specialist, diverse team where everyone is welcome.
• Whether you are looking for stability or flexibility to suit your lifestyle, or the opportunity to progress your career, this can be the role for you.

PLEASE NOTE YOU MUST BE OVER 18 TO APPLY FOR THIS ROLE.

You will be responsible for

• Knowing your customers and serving them with passion and pride; giving great natural service.
• Passionate and knowledgeable about the products and services within my store.
• Working across the store in our service, picking and replenishment areas where required.
• Putting into practice the training you have received, so we all work safely, effectively and serve our customers brilliantly.
• Making decisions that are right for customers, delivering routines in store that meet the needs of customers at the right time.
• Taking part in seasonal, community and charity events, creating a great inclusive atmosphere.
• Being knowledgeable about your store's performance, understanding the part you play and what we need to do together to drive service and sales, reduce waste and shrink and deliver profit.
• Handling products with care to maintain quality and ensure they reach customers in the best condition.
• Being myself, living our values, making everyone feel welcome and always following our policies.
• At times, you may be required to accept deliveries into the store

You will need

• A passion for delivering great service, greeting customers with a smile, and serving them with pride
• The ability to build rapport with customers, meaning they leave the store having experienced a great shopping trip
• To take the initiative and make decisions that are right for our customers
• Work well within a team and communicate openly with others
• Build relationships with colleagues to create a team spirit, having fun and celebrating success
• Be at work on time, well presented and ready to be a brand ambassador

What’s in it for you

• Holiday starting at 20 days plus a personal day rising to 22 days after 12 months (plus Bank holidays)
• Request flexible working from day one
• Get 10% off and 15% at pay day weekends - save up to £2,000 a year with your Colleague Clubcard with an additional card to share with family outside your home
• Access to free wellbeing services with a range of resources to support your mind, body, and life
• Life cover of five times your pay and an award-winning pension with matching contributions up to 7.5%
• Benefits to suit you, choose what you use - from discounts and shares to cycle to work schemes
• Uniform provided and policies to support you for all of life's moments, big and small
• Access to our colleague networks providing a space for colleagues to come together from a range of backgrounds.

About us

Tesco has become a market leader by doing the little things that really matter for our customers and colleagues.

It’s part of what makes Tesco such a great place to work, and we’re proud to have been accredited as one of Britain’s Top Employers again this year.

We're the UK's number one retailer and we pride ourselves on offering a great shopping experience. We are passionate about our food, merchandise and services and will always try to get things right for our customers.

But did you know we also offer great job opportunities? With stores, distribution centres and offices across the UK, and a vast variety of roles, we are always looking for people who have a hunger to work with customers and colleagues across our exciting business.

We believe in treating each other with respect and giving everyone an equal opportunity to get on. It's our people that make the difference every day - helping us make a difference for our customers

Should you be successful in your application, your offer will be subject to and conditional upon you providing your bank account details before your agreed start date.

For more information about us please visit www.tescoplc.com

#VP25