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Prison Advice and Care Trust; Highweek; On-site; GBP 13,776,000 - 19,286,000; Part time

Benefits offered by this job

free advice, information and counc 1?

contributory pension

corporate eye care scheme

cycle to work scheme

generous holiday entitlement

Job summary

Prison Advice and Care Trust is seeking a Casual Family Support Worker (Visits Centre Assistant) at HMP Channings Wood to welcome and support families visiting loved ones in prison.

You’ll work in the visitor centre, offering information, guidance, and activities for children, while ensuring refreshments are available and visits run smoothly.

Responsibilities

• Help create a welcoming and supportive environment for visitors in the visitor centre.
• Provide information and guidance to adults and children visiting loved ones.
• Organise activities for children and ensure refreshments are available during visits.
• Support safeguarding and child protection procedures at all times.
• Collaborate with colleagues and partner agencies to improve family support services.

Job description

Join us as a Casual Family Support Worker (Visits Centre Assistant) at HMP Channings Wood, where you will play an important role in supporting families visiting their loved ones in prison.

Based in the visitor centre, you’ll help create a welcoming and supportive environment for adults and children. From offering information and guidance to organising activities for children and ensuring refreshments are available, you’ll contribute to making visits as positive and stress-free as possible.

This is a varied and rewarding role where no two days are the same. You’ll support families during what can often be a challenging time, using your experience of working with people facing difficulties to handle situations calmly and sensitively.

You’ll also work closely with colleagues and partner agencies, ensuring safeguarding and child protection procedures are followed at all times. Your input will help us continue to improve our family support services.

If you’re organised, approachable, and passionate about making a difference, we’d love to hear from you.

What we offer:

• free advice, information and counselling service


• contributory pension


• corporate eye care scheme


• cycle to work scheme


• generous holiday entitlement

You will have the opportunity to attend training events to further develop yourself as a professional training and interventions worker. You will undergo a thorough induction process and be supported by a friendly and enthusiastic team.

Other information:

Pact is an equal opportunity employer and welcomes all applications including those with a criminal conviction (appointment to post is subject to a risk assessment).

• 6-month probationary period


• verification of identity


• proven right to work in the UK


• satisfactory references from previous employers covering a 3-year period


• declaration of any unspent criminal convictions (and where appropriate a satisfactory risk assessment)


• Prison Vetting


• Disclosure and Barring Service check


• being bankrupt or having County Court Judgements may affect your ability to be successfully vetted to work in a prison