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Tesco; High Wycombe; On-site; GBP 14,000 - 19,000; Part time

Benefits offered by this job

Holiday entitlement 20–22 days + bank

Flexible working from day one

Colleague Clubcard discounts

Wellbeing support services

Life cover and pension matching

Notes on discounts, shares, cycle to‑w

Uniform provided

Colleague networks

Job summary

Tesco Colleague role at High Wycombe Loudwater Superstore offers pay starting from £13.28 per hour, rising to £14.55 in stores within the M25. It guarantees a minimum of 16 hours weekly, with options to work as few as 12 hours.

Shifts include afternoons and evenings, and Tesco emphasizes flexible scheduling and customer-focused service. Responsibilities include aiding customers, maintaining product knowledge, and supporting service, picking and replenishment across the store.

Qualifications

• A passion for delivering great service and greeting customers with a smile.
• Ability to build rapport and ensure customers have a great shopping trip.
• Take initiative and make decisions in the customer service context.
• Work well within a team and communicate openly with colleagues.
• Be on time, well presented and ready to represent the Tesco brand.

Responsibilities

• Know your customers and serve them with passion and pride.
• Be knowledgeable about products and services within the store.
• Assist across service, picking and replenishment areas as required.
• Apply training to work safely, effectively and serve customers brilliantly.
• Make decisions that meet customer needs and deliver the right timing.
• Participate in seasonal, community and charity events to foster an inclusive atmosphere.
• Understand store performance and contribute to service, sales, waste reduction and profitability.
• Handle products with care to maintain quality and reach customers in good condition.
• Live Tesco values and follow policies to make everyone feel welcome.
• Occasionally assist with deliveries to the store.

Skills

Customer service

Communication

Teamwork

Reliability

Brand ambassador

Job description

Tesco Colleague - High Wycombe Loudwater Superstore

About the roleAvailability Window Days From time To time Sun 13:00:00 19:30:00 Mon 13:00:00 19:30:00 Thu 13:00:00 19:30:00 Fri 13:00:00 19:30:00 Sat 12:00:00 19:30:00 Our Tesco Colleague rate of pay starts from £13.28 an hour; this increases to £14.55 for stores within the M25. Additional payments may also apply depending on location. It is our policy to offer new colleagues joining us a minimum of 16 guaranteed hours each week, but if you would like to work fewer hours (to a minimum of 12) we have opportunities for this too and would still love to hear from you. The table shows the periods of time in the week we would like you to be available to work: the availability windows. We will schedule your contracted hours within these times, and you’ll have 3 weeks notice of exactly when your shifts will be. We are happy to support flexibility for our colleagues, therefore if the times you are available to work match closely but not exactly to the times we are advertising, we’ll still love to hear from you. Customers are at the heart of everything we do. It takes lots of different people to run a store and this is a job for doers, with plenty of variety. It is a committed role, full of everyday challenges, but that is one of the things that makes it so exciting.

PLEASE NOTE YOU MUST BE OVER 18 TO APPLY FOR THIS ROLE.

ReferencesVisible links1. https://www.tesco-careers.com/faqs/

Responsibilities

• Knowing your customers and serving them with passion and pride; giving great natural service.
• Passionate and knowledgeable about the products and services within my store.
• Working across the store in our service, picking and replenishment areas where required.
• Putting into practice the training you have received, so we all work safely, effectively and serve our customers brilliantly.
• Making decisions that are right for customers, delivering routines in store that meet the needs of customers at the right time.
• Taking part in seasonal, community and charity events, creating a great inclusive atmosphere.
• Being knowledgeable about your stores performance, understanding the part you play and what we need to do together to drive service and sales, reduce waste and shrink and deliver profit.
• Handling products with care to maintain quality and ensure they reach customers in the best condition.
• Being myself, living our values, making everyone feel welcome and always following our policies.
• At times, you may be required to accept deliveries into the store.

Requirements

• A passion for delivering great service, greeting customers with a smile, and serving them with pride.
• The ability to build rapport with customers, meaning they leave the store having experienced a great shopping trip.
• To take the initiative and make decisions that are right for our customers.
• Work well within a team and communicate openly with others.
• Build relationships with colleagues to create a team spirit, having fun and celebrating success.
• Be at work on time, well presented and ready to be a brand ambassador.

What's in it for you?

• Holiday starting at 20 days plus a personal day rising to 22 days after 12 months (plus Bank holidays).
• Request flexible working from day one.
• Get 10% off and 15% at pay day weekends - save up to £2,000 a year with your Colleague Clubcard with an additional card to share with family outside your home.
• Access to free wellbeing services with a range of resources to support your mind, body, and life.
• Life cover of five times your pay and an award-winning pension with matching contributions up to 7.5%.
• Benefits to suit you, choose what you use - from discounts and shares to cycle to work schemes.
• Uniform provided and policies to support you for all of lifes moments, big and small.
• Access to our colleague networks providing a space for colleagues to come together from a range of backgrounds.

ReferencesVisible links1. https://www.tesco-careers.com/explore-our-world/everyones-welcome/2. https://www.tesco-careers.com/explore-our-world/benefits/

About us

Tesco has become a market leader by doing the little things that really matter for our customers and colleagues.

It’s part of what makes Tesco such a great place to work, and we’re proud to have been accredited as one of Britain’s Top Employers again this year.

We're the UK's number one retailer and we pride ourselves on offering a great shopping experience. We are passionate about our food, merchandise and services and will always try to get things right for our customers.

But did you know we also offer great job opportunities? With stores, distribution centres and offices across the UK, and a vast variety of roles, we are always looking for people who have a hunger to work with customers and colleagues across our exciting business.

We believe in treating each other with respect and giving everyone an equal opportunity to get on. It's our people that make the difference every day - helping us make a difference for our customers

Our vision at Tesco is to become every customers favourite way to shop, whether they are at home or out on the move. Our core purpose is "Serving our customers, communities and planet a little better every day." Serving means more than a transactional relationship with our customers. It means acting as a responsible and sustainable business for all stakeholders, for the communities we are part of and for the planet. Diversity, equity and inclusion (DEI) at Tesco means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work. In short, we are a place where Everyones Welcome. We know life looks a little different for each of us. That’s why at Tesco, we always welcome chats about flexible working. Some people are at the start of their careers, some want the freedom to do the things they love. Others are going through life-changing moments like becoming a career, nearing retirement, adapting to parenthood, or something else. So, talk to us throughout your application about how we can support. We are proud to have been accredited Disability Confident Leader and we are committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support we can offer.

Should you be successful in your application, your offer will be subject to and conditional upon you providing your bank account details before your agreed start date.

For more information about us please visit www.tescoplc.com