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AL-HASANIYA MWP LTD; Greater London; On-site; GBP 28,000 - 34,000; Full time

Job summary

Al-Hasaniya MWP Ltd in London is seeking a Domestic Abuse Housing Advocate to support women survivors by providing intervention, advocacy and tenancy-focused assistance. You will coordinate multi‑agency support and ensure safety planning across risk levels.

You will work within a dynamic team, maintain confidential records, and advocate to reduce barriers to access while upholding safeguarding and data protection standards.

Qualifications

• Experience in domestic violence housing or advocacy settings.
• Ability to manage risk and safety planning in crisis.
• Commitment to safeguarding and data protection policies.

Responsibilities

• Provide intervention, advocacy and support to empower women survivors.
• Coordinate multi-agency referrals and tenancy support to prevent homelessness.
• Conduct needs and risk assessments and develop safety plans.
• Maintain case logs and write reports for safeguarding conferences.
• Work with IDVAs to ensure effective service delivery and monitoring.
• Uphold data protection, confidentiality and safeguarding policies.
• Deliver training and support to the team as required.
• Safeguard survivors and their children, monitor risks and ensure appropriate actions.

Skills

Risk assessment

Safety planning

Advocacy

Multi-agency work

Data protection

Safeguarding

Case management

Team training

Job description

Main Duties and Responsibilities:

• 1. Ensure effective access for survivors and encourage their engagement with the service, through proactive contact and assessment for a high volume of referrals.
• 2. Work with the IDVAs at Al-Hasaniya Centre to conduct comprehensive assessments of needs and risk for survivors experiencing domestic violence and abuse, carry out short risk management, safety planning and support; and identify and refer to services appropriate to their needs.
• 3. Initiate and manage support plans that include delivery of high-quality face-to-face or telephone crisis intervention, information, advocacy, and support, in respect to criminal and civil remedies, housing, health, welfare rights, children’s legislation and other appropriate interventions.
• 4. Maintain project logs and collate data from the logs for the Manager and for colleagues to easily continue in the case of absence. Safeguard cases by referring to Social Care and MARAC where appropriate and monitoring and ensuring that duty cases sent to program managers for allocation, in collaboration with IDVAs at all times.
• 5. Advise survivors of their rights and options for seeking help and support from other agencies, making referrals and co‑ordinating the provision of multi‑agency support where necessary, and proactively advocate to ensure barriers to accessing support and protection are minimised.
• 6. Proactively assess the needs and safety of any children that women using the service may have, ensure that any risks/needs identified are addressed directly with the victim survivor, and take appropriate action to safeguard them.
• 7. Proactively assess the needs and safety of victims at risk, giving due regard to Adult at Risk policies and procedures.
• 8. Work with IDVAs and Centre Manager to ensure all monitoring and evaluation for the project is accurate and fully maintained, and to keep the Manager informed of any issues and successes.
• 9. Ensure that agreed case recording and monitoring systems are kept up to date and secure, and write internal and external reports where required, including for safeguarding conferences, team meetings, Centre Manager, and others where relevant.
• 10. Participate in multi‑agency working and focus groups when requested to do so and follow through on agreed appropriate actions that arise from these.
• 11. Offer support and training where necessary to the team for a comprehensive, all‑inclusive service delivery.
• 12. To always protect the safety and security of the Al-Hasaniya MWP Ltd, service users, staff, volunteers and buildings, and the confidentiality of records and other information in line with data protection requirements. To be responsible for personal learning development and keep up to date on research, relevant legislation, policy and practice, and other literature relevant to the project. Participate in supervision, training and meetings as required and work as a member of the team to ensure effective service delivery and individual work plans. Ensure the effective implementation of Safeguarding, Health & Safety, Equality and Diversity and other policies and procedures and uphold the core values of AlHasaniya MWP Ltd. Work across the team and undertake such other duties, appropriate to the grade and character of the work, as may reasonably be expected.

• 1. To always protect the safety and security of the Al-Hasaniya MWP Ltd, service users, staff, volunteers and buildings, and the confidentiality of records and other information in line with data protection requirements.
• 2. To be responsible for personal learning development and keep up to date on research, relevant legislation, policy and practice, and other literature relevant to the project.
• 3. Participate in supervision, training and meetings as required and work as a member of the team to ensure effective service delivery and individual work plans. Ensure the effective implementation of Safeguarding, Health & Safety, Equality and Diversity and other policies and procedures and uphold the core values of AlHasaniya MWP Ltd.
• 5. Work across the team and undertake such other duties, appropriate to the grade and character of the work, as may reasonably be expected.

Al-Hasaniya MWP is a women-only space; therefore, candidates must be female.

The Domestic Abuse Housing Advocate will work within a dynamic, fast-paced team to

provide intervention, advocacy and support that empowers women and ensures that the

voice of survivors is heard at every stage of their journey towards improved safety.

The successful candidate will work with service users across risk levels and will carry a case

load of service users who hold social tenancies with the local authority or housing

associations.

They will be required to coordinate the provision of multi-agency support which focuses on

working with domestic abuse survivors to maintain their tenancies and prevent

homelessness.

They must have an excellent understanding of domestic violence and its effects on survivors

and their children, and of best practice within the domestic abuse and housing sectors.

The candidate should be skilled in risk management and safety planning, able to remain

calm in a crisis and in handling sensitive information daily.

They will work within a well-established and supportive team to provide high-quality

advocacy and support based upon a service user-led needs and risk assessment.