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Historic England; Greater London; On-site; GBP 29,000 - 30,000; Full time

Benefits offered by this job

Defined benefit pension

28 days holiday

Corporate discounts

Free entry to English Heritage sites

Development opportunities

Job summary

Historic England is seeking a dedicated Facilities Assistant to manage on-site facilities and ensure safe, clean, and welcoming spaces at our London site. You will be the first point of contact for colleagues, tenants and visitors, and you will coordinate with contractors to uphold service standards.

The role is full-time and based in London, EC4R 2YA. The organisation offers a comprehensive benefits package, including a generous pension scheme, 28 days holiday, and opportunities for

Qualifications

• Experience supporting on-site facilities operations.
• Strong communication and interpersonal skills.
• Ability to monitor contractors and resolve issues quickly.

Responsibilities

• Ensure day-to-day FM services on site are delivered and facilities are safe, clean, stocked and well presented.
• Act as first point of contact for colleagues, tenants and visitors on site.
• Monitor performance standards of key contractors and proactively resolve issues.

Skills

Facilities management

Customer service

Contractor management

Health and safety

Job description

Historic England is the public organisation that brings new life to heritage to build a better future for every place and everyone.

Historic England has a fantastic opportunity for you to join us as our Facilities Assistant.

This is a full time, permanent position.

The location of this role is London.

We offer a wide benefits package including a competitive defined benefit pension scheme to which we make 28.97% employer contributions, a generous 28 days holiday, corporate discounts, free entry into English Heritage sites across the country and development opportunities to ensure you achieve your goals.

To view our full range of benefits please follow the link here.

What you will be doing:

As our Facilities Assistant, you will ensure day to day FM services are delivered on site and that facilities are safe, clean, well-stocked, suitably maintained, well presented and comfortable at all times. You will act as the first point of contact for colleagues, tenants and visitors on site.

You will monitor performance standards of key contractors. You will proactively resolve issues for colleagues and elevate problems appropriately.

Historic England is a Disability Confident Leader and normally offers guaranteed interviews to disabled candidates who meet the minimum criteria for the role, where it is practical and appropriate to do so. We want all candidates to shine in the recruitment process, so please tell us what we can do to help you show us your very best self. For more information, please visit our Everyone is Welcome page, or contact us at [e-mail] if you have any recruitment queries.

We are an equal opportunity employer which values diversity and inclusion. If you have a disability or neurodiversity, we would be happy to discuss reasonable adjustments to the job with you. Having won the Gold Award from MIND for workplace wellbeing in seven consecutive years, we also recognise the importance of a healthy work-life balance.

We are an inclusive employer and believe that flexible working options are for everyone. We want to make sure our working arrangements don’t prevent anyone from joining us because of their personal circumstances. We also want to provide you with the best balance in your home and work life that we can.

We are open to considering options including job sharing, part-time working, compressed hours working and different working locations, including hybrid working. Please visit our jobs pages or contact us to find out more.

Facilities Assistant

Company: Historic England
Salary: £28,785 to £29,500 a year
Hours: Full-time
Location: London, EC4R 2YA
Working pattern: On-site
Job type: Permanent
Posting date: 5 Oct 2026
Closing date: 18 Oct 2026

Why work for Historic England

We are committed to promoting equality of opportunity for everyone. Diversity helps us to perform better and attract more people to support our work. We welcome and encourage job applications from people of all backgrounds.

We particularly encourage applications from Black, Asian and Minority Ethnic candidates and candidates with disabilities as they are underrepresented within Historic England at this level.

Historic England wants all of our candidates to shine in the recruitment process. Please tell us what we can do to make sure you can show us your very best self. You can contact us by email at [e-mail] if you have any recruitment queries.

At Historic England we use a hiring system called Applied. Applied is a behavioural science-backed recruitment platform that reduces bias, improves quality of hire and increases diversity. We do not use CV application for the majority of our hiring processes. You will answer a selection of questions that allow our hiring teams to test your skills and suitability for the role.

At Historic England, we value the expertise and individuality each candidate brings and want to hear about this in your own words. If you require the use or AI tools or other resources to support your application, we ask that all information is factually accurate, original, and reflects your own experience. To best represent yourself, we encourage you to write in your own words and use AI-generated content only as inspiration—not as direct input.

Provisional interview dates: 22nd and 23rd October 2026 in person in London.

Please follow the link for a full copy of the Job Description –

https://historicengland.org.uk/media/1vxfehqn/facilities-assistant-london.odt

Historic England only accepts applications through our authorised recruitment platform, Applied. We will never ask applicants to pay any fee or provide payment details during the recruitment process. Please only apply using the application link provided within this advert.

Proud member of the Disability Confident employer scheme

About Disability Confident Disability Confident is a government scheme. It encourages employers to recruit and retain disabled people and those with long term health conditions.