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Tesco; Great Dunmow; On-site; GBP 18,000 - 20,000; Part time

Benefits offered by this job

Holiday allowance

Flexible working

Staff discount

Wellbeing services

Life cover

Pension matching

Cycle to work

Uniform provided

Job summary

Tesco Colleague role in the United Kingdom requires delivering excellent customer service in-store, building rapport with shoppers and working across service, picking and replenishment areas. You will implement training to ensure safety and efficiency, while contributing to store performance and a welcoming atmosphere.

The position offers flexible hours with guaranteed minimums, a commuter-friendly schedule, and a comprehensive benefits package as described in the ad.

Qualifications

• Genuine passion for delivering great service.
• Ability to build rapport with customers and leave them with a positive shopping experience.
• Proactive decision-making in customers’ best interests.
• Strong teamwork and open communication with colleagues.
• Punctual, well-presented and brand ambassador mindset.

Responsibilities

• Knowing your customers and serving them with passion and pride; giving great natural service.
• Being knowledgeable about products and services in the store.
• Working across the store in service, picking and replenishment areas as required.
• Applying training to work safely and effectively while serving customers brilliantly.
• Making decisions right for customers and delivering store routines on time.
• Taking part in seasonal, community and charity events, creating an inclusive atmosphere.
• Understanding store performance and contributing to service, sales, waste reduction and profit.
• Handling products with care to maintain quality and reach customers in good condition.
• Upholding Tesco values and policies while being yourself and welcoming to all.
• Occasionally assisting with deliveries into the store.

Skills

Customer service

Communication

Teamwork

Flexibility

Job description

About the role

Availability Window

Days From time To time Tue 11:00:00 16:00:00 Wed 11:00:00 16:00:00 Thu 09:00:00 18:00:00 Fri 09:00:00 18:00:00 Sat 09:00:00 18:00:00

Our Tesco Colleague rate of pay starts from £13.28 an hour; this increases to £14.55 for stores within the M25. Additional payments may also apply depending on location.

It's our policy to offer new colleagues joining us a minimum of 16 guaranteed hours each week, but if you'd like to work fewer hours (to a minimum of 12) we have opportunities for this too and would still love to hear from you.

The table shows the periods of time in the week we'd like you to be available to work - the availability windows. We will schedule your contracted hours within these times, and you'll have 3 weeks' notice of exactly when your shifts will be. We are happy to support flexibility for our colleagues, therefore if the times you are available to work match closely but not exactly to the times we are advertising, we’d still love to hear from you. Click here to read more.

Customers are at the heart of everything we do.

It takes lots of different people to run a store and this is a job for doers, with plenty of variety. It's a committed role, full of everyday challenges, but that’s one of the things that makes it so exciting.

• Being a colleague in one of our stores means that you will help to serve our shoppers better every day.
• You'll meet great people, learn new things and be part of a specialist, diverse team where everyone is welcome.
• Whether you are looking for stability or flexibility to suit your lifestyle, or the opportunity to progress your career, this can be the role for you.

You will be responsible for

• Knowing your customers and serving them with passion and pride; giving great natural service.
• Passionate and knowledgeable about the products and services within my store.
• Working across the store in our service, picking and replenishment areas where required.
• Putting into practice the training you have received, so we all work safely, effectively and serve our customers brilliantly.
• Making decisions that are right for customers, delivering routines in store that meet the needs of customers at the right time.
• Taking part in seasonal, community and charity events, creating a great inclusive atmosphere.
• Being knowledgeable about your stores performance, understanding the part you play and what we need to do together to drive service and sales, reduce waste and shrink and deliver profit.
• Handling products with care to maintain quality and ensure they reach customers in the best condition.
• Being myself, living our values, making everyone feel welcome and always following our policies.
• At times, you may be required to accept deliveries into the store

You will need

• A passion for delivering great service, greeting customers with a smile, and serving them with pride
• The ability to build rapport with customers, meaning they leave the store having experienced a great shopping trip
• To take the initiative and make decisions that are right for our customers
• Work well within a team and communicate openly with others
• Build relationships with colleagues to create a team spirit, having fun and celebrating success
• Be at work on time, well presented and ready to be a brand ambassador

What’s in it for you

• Holiday starting at 20 days plus a personal day rising to 22 days after 12 months (plus Bank holidays)
• Request flexible working from day one
• Get 10% off and 15% at pay day weekends - save up to £2,000 a year with your Colleague Clubcard with an additional card to share with family outside your home
• Access to free wellbeing services with a range of resources to support your mind, body, and life
• Life cover of five times your pay and an award-winning pension with matching contributions up to 7.5%
• Benefits to suit you, choose what you use - from discounts and shares to cycle to work schemes
• Uniform provided and policies to support you for all of life’s moments, big and small
• Access to our colleague networks providing a space for colleagues to come together from a range of backgrounds. For more information about our colleague networks please click here.
• Clickhereto read more about the benefits we have available for our colleagues

About us

Tesco has become a market leader by doing the little things that really matter for our customers and colleagues.

It’s part of what makes Tesco such a great place to work, and we’re proud to have been accredited as one of Britain’s Top Employers again this year.

We're the UK's number one retailer and we pride ourselves on offering a great shopping experience. We are passionate about our food, merchandise and services and will always try to get things right for our customers.

But did you know we also offer great job opportunities? With stores, distribution centres and offices across the UK, and a vast variety of roles, we are always looking for people who have a hunger to work with customers and colleagues across our exciting business.

We believe in treating each other with respect and giving everyone an equal opportunity to get on. It's our people that make the difference every day - helping us make a difference for our customers

Should you be successful in your application, your offer will be subject to and conditional upon you providing your bank account details before your agreed start date.

For more information about us please visit www.tescoplc.com

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