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Tesco; Fraserburgh; On-site; GBP 14,000 - 19,000; Full time

Benefits offered by this job

Holiday 20 days + personal day

18–22 days after 12 months

Colleague Clubcard discount

Wellbeing services

Life cover

Pension with employer contributions

Discounts, shares and cycle-to-work

Uniform provided

Job summary

Tesco Fraserburgh Superstore is seeking a Customer Delivery Driver to join our team. You’ll meet customers in their homes, carefully deliver orders, and provide warm, reliable service. The role combines driving with proactive customer care to ensure every delivery arrives in excellent condition.

Pay starts at £14.18 per hour, rising to £15.45 in stores within the M25; some locations offer additional payments. A minimum of 16 hours per week is guaranteed, with some roles from 12 hours available.

Qualifications

• Friendly, professional customer-facing approach.
• Ability to follow orders and maintain high service standards.
• Capable of working independently and as part of a team.

Responsibilities

• Deliver groceries and goods to customer homes within agreed time windows.
• Load and unload items, keeping the vehicle tidy and safe.
• Explain substitutions or changes and handle refunds when needed.
• Maintain vehicle cleanliness and conduct routine checks for roadworthiness.

Skills

Customer service

Driving safely

Friendly communication

Time management

Job description

Customer Delivery Driver - Fraserburgh Superstore

As the face of Tesco on the road, our Customer Delivery Drivers meet customers in their homes every day. This role is about much more than driving; it’s about helping people and delivering great service with a smile.

It’s hands‑on, physical and full of variety, with no two shifts the same. You’ll work independently for much of the day, with a supportive team of managers and colleagues back at base whenever you need them.

Customer Delivery Driver pay starts at £14.18 per hour, rising to £15.45 in stores within the M25. Some locations may offer additional payments. We guarantee a minimum of 16 hours per week, though roles from 12 hours are also available.

You will be responsible for

Keeping your van, trays, and work area clean, tidy, and organised so every customer receives their shopping in perfect condition.

Loading the van safely and completing all checks to ensure it’s roadworthy, reliable, and ready to deliver great service.

Talking customers through any order changes, substitutions, or short‑dated items in a friendly, reassuring way, and offering refunds where needed to keep the experience smooth and positive.

Handling products with care, treating every order as if it were your own to maintain quality and customer trust.

Delivering within the customer’s time slot, providing warm, natural service at the doorstep and leaving customers feeling valued and well looked after.

You will need

Build strong relationships with colleagues to create great team spirit and deliver the best service for customers.

Be warm and welcoming with customers and colleagues.

Respond quickly to changing customer needs and embrace change while out on the road and in the store.

Hold a valid UK/EU/EEA driving licence (full or automatic) for at least 12 months, with no more than 3 penalty points.

What’s in it for you?

Holiday starting at 20 days plus a personal day, rising to 22 days after 12 months (plus Bank Holidays)

Flexible working available from day one

10% off with your Colleague Clubcard, rising to 15% on pay‑day weekends, with a second card to share with family

Free wellbeing services to support your mind, body and life

Life cover worth five times your pay and an award‑winning pension with matching contributions up to 7.5%

A range of benefits to choose from, including discounts, shares and cycle‑to‑work schemes

Uniform provided, plus policies to support you through life’s key moments

About Us

Tesco’s vision is to be every customer’s favourite way to shop. Our purpose is to serve customers, communities and the planet a little better every day by acting responsibly and sustainably.

We’re committed to diversity, equity and inclusion, and want everyone to feel represented and able to be themselves, Everyone’s Welcome.

We also understand that life varies for each of us, so we’re always open to conversations about flexible working. Talk to us during your application about how we can support you.

We are proud to have been accredited Disability Confident Leader, and we are committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support we can offer, please click[1] here.

References

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1. https://www.tesco-careers.com/accessibility/>