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Barrhead Travel Group; Falkirk; On-site; GBP 22,000 - 28,000; Full time

Benefits offered by this job

Competitive salary & bonus

Staff discounts

Familiarization trips

Personal development plan

Company pension

Death in Service

Long service rewards

Refer a friend incentive

Job summary

Barrhead Travel is seeking a Travel Consultant in Falkirk to turn customer dreams into tailored journeys. You will advise on destinations, flights, hotels and experiences, delivering attentive service and expert recommendations.

Leverage your retail travel experience to meet and exceed sales targets, while enjoying staff discounts, development opportunities and a supportive, travel-enthusiast team. This on-site role offers a competitive salary with bonus potential.

Qualifications

• Experience in high street retail travel or luxury brands
• Excellent communication skills across in-person, phone and online channels
• Ability to meet sales targets and work with a team

Responsibilities

• Create personalized travel experiences for clients
• Provide outstanding customer service and build relationships
• Stay updated on destinations, airlines, hotels and products
• Communicate confidently across channels and assist with itineraries

Skills

Retail travel

Customer service

Communication

Sales targets

Job description

Are you ready to turn your love for travel into a rewarding career?

Look no further than Barrhead Travel, where we are seeking Travel Consultants with experience in high street retail travel and Luxury brands to join our dynamic sales team. With our commitment to delivering exceptional customer service and creating unforgettable journeys, Barrhead Travel is the perfect place to unleash your passion for travel.

As a Travel Consultant, you'll have the opportunity to immerse yourself in the world of travel, sharing your expertise and enthusiasm with our valued customers. From planning dream vacations to arranging seamless itineraries, you'll be the go-to person for all travel-related queries. With access to an extensive range of destinations, airlines, hotels, and activities, you'll have the tools to craft personalized experiences that exceed expectations.

What You’ll Do:

• Utilize your retail travel experience to create exceptional travel experiences for clients, tailoring each trip to their unique needs and preferences.
• Provide outstanding customer service, ensuring client satisfaction and building long-lasting relationships.
• Communicate confidently and effectively through various channels, including in-person, over the phone, and via online platforms.
• Stay up-to-date with the latest industry trends, emerging destinations, and travel products.
• Meet sales targets and work collaboratively with team members to achieve branch goals.

Who We’re Looking For:

• Enthusiastic individuals with a passion for travel and a desire to share their knowledge with others.
• Experienced Travel Consultants who can curate personalized itineraries that cater to each client's unique desires and preferences.
• Excellent communicators who can connect with clients, engaging them with captivating travel stories and insider knowledge.
• Ambitious go-getters who thrive in a dynamic, fast-paced environment and have a natural talent for surpassing targets.

Reasons to Join Us:

• Unleash your potential with a competitive salary and bonus structure that rewards your hard work – You will earn on everything you sell!
• Be part of a travel-obsessed team that shares your adventurous spirit.
• Embark on exciting familiarization trips to expand your knowledge and fuel your passion for travel.
• A Personal Development Plan and our commitment to continued training, development, and career progression - share your career-goals with us and we’ll work together to help you achieve them
• A varied company benefits scheme which includes amazing discounts with UK high street retailers
• Generous staff discounts on your own holidays plus discounts available for family and friends
• 34 days annual leave - well, you need time to enjoy those amazing holiday discounts, don’t you
• Perfect attendance reward - £100 holiday voucher
• Refer a friend incentive - £750 reward
• Company pension scheme
• Death in Service
• Long service rewards – love to shop vouchers and celebratory long service lunch or dinner with your colleagues and management

Barrhead Travel is an equal opportunity employer and is committed to diversity and inclusion in the workplace

Proud member of the Disability Confident employer scheme

Travel Consultant - Falkirk

Company: Barrhead Travel Hours: Full-time Location: FALKIRK, FK1 1DD Working pattern: On-site Job type: Permanent Posting date: 16 Oct 2026 Closing date: 15 Nov 2026

About Disability Confident Disability Confident is a government scheme. It encourages employers to recruit and retain disabled people and those with long term health conditions.

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