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Bhatia Best; East Midlands; On-site; GBP 23,000 - 29,000; Full time

Job summary

Bhatia Best Solicitors in Derby (East Midlands) is seeking an organised, professional Legal Secretary to join our busy Family team. You will support caseworkers and solicitors with audio typing, file management, diary planning, and client liaison.

This role offers opportunities to develop within a respected firm while maintaining strict confidentiality and high professional standards. The successful candidate will handle a varied workload, work well independently and as part of a team, and

Qualifications

• Excellent telephone manner and strong verbal communication.
• Professional, courteous and composed when dealing with clients and colleagues.
• Strong interpersonal skills and the ability to build positive working relationships.
• Good organisational skills with the ability to manage a varied workload and prioritise tasks effectively.
• High levels of accuracy and attention to detail.
• The ability to work independently and as part of a team.
• A proactive and flexible approach to work.

Responsibilities

• Operate the firm's telephone system and ensure all calls are handled professionally and efficiently.
• Provide audio typing support from digital dictation for caseworkers and solicitors.
• Maintain accurate electronic file records and ensure files are kept up to date.
• Arrange, manage, and record appointments using the firm's diary and case management systems.
• Communicate effectively with clients, counsel, courts, experts, and other professionals via telephone, email, and in person.
• Provide secretarial support to caseworkers and offer cover for other departments when required.
• Open and maintain files using the firm's case management system in line with internal procedures.
• Assist with the induction and training of new recruits where appropriate.
• Maintain the highest standards of client confidentiality and legal professional privilege.
• Support the smooth and efficient running of the office and wider legal teams.

Skills

Telephone manners

Verbal communication

Interpersonal skills

Organisation

Attention to detail

Independent working

Team player

Proactive & flexible

Tools

Case management system

Diary management system

Job description

Bhatia Best Solicitors is a leading East Midlands law firm with specialist expertise in Criminal Defence, Family Law, Personal Injury, Public Law, and Community Care. We are committed to delivering exceptional legal services and providing outstanding support to our clients.

We are seeking an organised, professional, and motivated Legal Secretary to join our busy Family team in Derby. This is an excellent opportunity for an experienced secretary looking to develop their career within a respected and growing law firm.

Key Responsibilities

As a Legal Secretary, you will:

• Operate the firm's telephone system and ensure all calls are handled professionally and efficiently.
• Provide audio typing support from digital dictation for caseworkers and solicitors.
• Maintain accurate electronic file records and ensure files are kept up to date.
• Arrange, manage, and record appointments using the firm's diary and case management systems.
• Communicate effectively with clients, counsel, courts, experts, and other professionals via telephone, email, and in person.
• Provide secretarial support to caseworkers and offer cover for other departments when required.
• Open and maintain files using the firm's case management system in line with internal procedures.
• Assist with the induction and training of new recruits where appropriate.
• Maintain the highest standards of client confidentiality and legal professional privilege.
• Support the smooth and efficient running of the office and wider legal teams.

Person Specification

The successful candidate will demonstrate:

• Excellent telephone manner and strong verbal communication skills.
• A professional, courteous, and composed approach when dealing with clients and colleagues.
• Strong interpersonal skills and the ability to build positive working relationships.
• Good organisational skills with the ability to manage a varied workload and prioritise tasks effectively.
• High levels of accuracy and attention to detail.
• The ability to work independently and as part of a team.
• A proactive and flexible approach to work.

Bhatia Best Solicitors is committed to promoting equality, diversity, and inclusion. We welcome applications from all suitably qualified candidates. If you require any reasonable adjustments during the recruitment process, please let us know and we will be pleased to accommodate your needs.