Read more

Vacancy Filler; Downham Market; On-site; GBP 17,000 - 18,000; Part time

Benefits offered by this job

30 days annual leave + bank holidays

LGPS pension scheme

Fee waivers on some College courses

Cycle to work scheme

Job summary

CWA is recruiting a Learner Support Officer in Downham Market to help Bridge to Engagement learners succeed in further education. The role focuses on supporting students with SEMH needs in a small, supportive campus, with a strong emphasis on safeguarding and behaviour management.

You’ll join a community-focused FE college committed to training and development for staff and learners alike. The position is term-time with 30 hours per week across 36 weeks per year, plus up to 5 paid training days.

Job description

Are you passionate about inspiring young people who have Social Emotional and Mental Health (SEMH) issues to achieve their full potential? Do you want to make a positive impact on our communities by helping young people to thrive in further education? Then this could be the role for you.

Learner Support Officer

Location: Downham Market

Hours: 30 hours per week / 36 weeks per year (working days to be agreed) plus up to 5 paid training days per annum

Salary: £17,318 - £17,587 per annum (Inclusive of holiday pay as this is a term-time only role) (£25,749 - £26,149 FTE)

Due to increasing student numbers and investment into our inclusive learning provision we are recruiting for additional Learner Support Officers to join our team at Downham Market to support our Bridge to Engagement learners. Our Bridge to Engagement programme enables learners who may not be comfortable at a larger campus to access further education in a small, bespoke campus. Our group sizes are small, meaning that we can offer a highly supported environment, enabling our learners to develop and progress to either further study or employment. Our support team are integral in providing learners with the tools, knowledge and confidence that they need to succeed, and we are proud of the success of these programmes. Our Bridge to Engagement provision programmes are designed to support young people with Social Emotional and Mental Health (SEMH) issues. We are looking for innovative and passionate Learner Support Officers who are confident in managing challenging behaviour. We are a successful, community-focused FE College based in the East of England. We have a thriving Inclusive Learning team and in recent years, the department has grown from strength to strength. We offer an incredible training package and a chance to work within tight knit and supportive teams.

Benefits

• We offer an excellent package including a generous annual leave allowance of 30 days per year for support staff,plusfive College closure days,plusBank Holidays (pro-rata for part-time), fee waivers on some College courses, a contributory pension scheme with the Local Government Pension Scheme, discounts with local businesses and access to a cycle to work scheme.
• CWA focusses on staff well-being and utilises both internal and external resources, such as a well-being committee and access to a free and confidential Employee Assistance Programme as well as comprehensive training and development.
• Job share opportunities are available for the right candidates.

CWA are a Disability Confident employer and offer a guaranteed interview scheme for disabled candidates who meet all of the essential criteria for a role. We would encourage you to disclose any disabilities and whether or not you wish to be considered under this scheme. CWA is committed to safeguarding and all staff appointments are subject to satisfactory references and enhanced DBS checks. You will be required to provide references and undertake an enhanced Disclosure and Barring Service Check as well as a barred list check. All shortlisted candidates will be subject to an online search. This post is exempt from the Rehabilitation of Offenders Act 1974 but Exceptions Order may apply. Full details of our Safeguarding Child and Vulnerable Adult Protection policy can be found at Policies (cwa.ac.uk). CWA reserves the right to close this vacancy early should sufficient suitably qualified applications be received prior to the closing date.

Closing date for receipt of all applications: 12 midnight, Sunday 20 September 2026. Interviews are provisionally scheduled for Wednesday 30 September 2026.