Read more

Tesco; Dover; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Staff discount

Flexible working

Retirement savings plan

Life Assurance

Wellbeing resources

Exclusive deals

Uniform provided

Holiday 28 days

Colleague networks

Job summary

Tesco Café is hiring a Team Member to join our busy café team. You will be involved in cooking, serving customers, and maintaining high safety and hygiene standards while keeping equipment and areas clean.

The role offers flexible hours and progression opportunities under our team-focused environment. You will be part of a lively team, delivering great service, managing stock, and helping ensure the café operates smoothly day-to-day.

Qualifications

• Commitment to hospitality and excellent customer service.
• Knowledge of Health and Safety standards.
• Ability to work efficiently and keep a clean environment.

Responsibilities

• Keep kitchen equipment and utensils clean and tidy.
• Serve customers quickly and with care.
• Follow food safety and hygiene regulations while keeping records.
• Rotate stock FIFO to keep food fresh.
• Accept deliveries and store food safely.
• Follow operational policies and procedures.
• Prepare, cook and serve food per the café menu.
• Ensure all food products are available and up to standard.
• Know the menu inside out and serve as intended.
• Resolve customer complaints and relay to Café Manager.
• Stay updated with business communications and new initiatives.
• Clear and sanitise tables to keep the café clean.

Skills

Hospitality

Health & Safety

Clean environment

Job description

About the role

Tea is brewing. Café doors are opening. The day is about to start, and so are our café team members. They’re the talented people making every day a little better for our customers. Now, you can join them. As a Team Member in our café, you're part of everything - a bit of cooking, a bit of chatting with customers, and a lot of impact. As someone dedicated to great service, you’ll make sure that every dish you prepare and serve lives up to the promise of our menu and meets all safety standards. Along with this, you’ll help keep everything, from kitchen equipment to customer tables tidy and clean. It’s a lively role, full of everyday challenges, but that’s just one of the reasons it’s so exciting.

A few other reasons include flexible working hours, opportunities for progression and so much more. It’s our policy to offer new colleagues joining us a minimum of 8 guaranteed hours each week. The table shows the periods of time in the week we’d like you to be available to work - the availability windows. We will schedule your contracted hours within these times, and you’ll have 3 weeks’ notice of exactly when your shifts will be. We are happy to support flexibility for our colleagues, therefore if the times you’re available to work match closely but not exactly to the times we are advertising, we’d still love to hear from you.

Please note that you need to be 18 or over to apply for this role.

Responsibilities

• Keeping kitchen equipment and utensils clean and tidy.
• Serving customers quickly, efficiently and with care.
• Following food safety and hygiene regulations while keeping daily records.
• Practising first in, first out (FIFO) stock rotation to keep our food fresh.
• Accepting deliveries and handling the safe storage of food.
• Being aware of (and following) all operational policies and procedures.
• Preparing, cooking, and serving food according to our café’s delicious menu.
• Making sure we maintain our standards and all food products are available.
• Knowing our café’s menu inside and out and serving food exactly as it’s intended.
• Resolving customer complaints and passing on information to the Café Manager.
• Staying up-to-date with business communications and exciting new initiatives.
• Clearing and sanitising tables so our café stays clean.

Required qualities

• A commitment to hospitality and excellent customer service.
• Knowledge of Health and Safety standards.
• The ability to work efficiently and maintain a clean environment.

Personal

• Comfortable working in a team.
• Great communicator with a proactive attitude.
• Ability to multitask and work well under pressure.
• Confident using your initiative to improve ways of working.
• Good at planning and keeping things organised.
• Adaptable to working in the buzz of a fast-paced environment.

What’s in it for you?

Alongside a fantastic work life balance, we offer excellent benefits that help make The Cafe a great place to work. These include but aren’t limited to:

• Get 10% off and 15% at pay day weekends; save up to £2,000 a year with your Colleague Clubcard with an additional card to share with family outside your home
• Request flexible working from day one
• Retirement savings plan
• Life Assurance
• Access to free wellbeing services with a range of resources to support your mind, body, and life
• An exclusive deals and discounts website saving you money on everyday purchases, treats for the family, eating out and utility bills for the home
• Uniform provided and policies to support you for all of life’s moments, big and small
• Holiday starting at 28 days (Including Bank Holidays)
• Access to our colleague networks providing a space for colleagues to come together from a range of backgrounds.

About us

Tesco has become a market leader by doing the little things that really matter for our customers and colleagues. It’s part of what makes Tesco such a great place to work, and we’re proud to have been accredited as one of Britain’s Top Employers again this year. We’re the UK’s number one retailer and we pride ourselves on offering a great shopping experience. We are passionate about our food, merchandise and services and will always try to get things right for our customers. But did you know we also offer great job opportunities? With stores, distribution centres and offices across the UK, and a vast variety of roles, we are always looking for people who have a hunger to work with customers and colleagues across our exciting business.

We believe in treating each other with respect and giving everyone an equal opportunity to get on. It’s our people that make the difference every day - helping us make a difference for our customers

With 329 Cafes across the country and counting, our teams work closely to make sure that the customer experience is to the best standard and service; no two days are ever the same! Tesco Cafes are a great place to work, with a genuine family feel - truly a Place to Get On. Diversity, equity and inclusion (DE&I) at Tesco means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work. In short, we’re a place where Everyone’s Welcome. We know life looks a little different for each of us. That’s why at Tesco, we always welcome chats about flexible working. Some people are at the start of their careers, some want the freedom to do the things they love. Others are going through life-changing moments like becoming a carer, nearing retirement, adapting to parenthood, or something else. So, talk to us throughout your application about how we can support. We’re proud to have been accredited Disability Confident Leader and we’re committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support we can offer, please click here. On the occasions where we have high volumes of applicants, some roles may close earlier than the advertised end date in order for us to manage all of the applicants appropriately. We will only be able to offer individual feedback to those candidates who attend an interview.

Should you be successful in your application, your offer will be subject to and conditional upon you providing your bank account details before your agreed start date.

For more information about us please visit www.tescoplc.com