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Tesco; Borough of Rossendale; On-site; GBP 17,000 - 22,000; Part time

Benefits offered by this job

Colleague discount

Flexible working

Holiday allowance 20–22 days

Wellbeing resources

Life cover

Pension with matching contributions

Uniform provided

Colleague networks

Job summary

Tesco is hiring to join our store team in the UK. We offer flexible hours with a minimum of 12 hours per week and up to 16 hours or more, with many shifts in the evenings and weekends as shown in the availability window.

Colleagues earn from £13.28 per hour, rising to £14.55 in stores within the M25, plus a night premium of £2.35 per hour for hours between midnight and 6am. You will be part of a welcoming, diverse team committed to great customer service.

Qualifications

• Passion for delivering great service.
• Ability to build rapport with customers.
• Take initiative and make decisions that are right for our customers.
• Work well within a team and communicate openly with others.
• Be at work on time, well presented and ready to be a brand ambassador.

Responsibilities

• Know your customers and serve them with passion and pride; delivering great natural service.
• Be knowledgeable about products and services in store.
• Work across service, picking and replenishment areas as required.
• Apply training to work safely, effectively and serve customers brilliantly.
• Make decisions that meet customer needs and deliver in-store routines.
• Participate in seasonal, community and charity events to create an inclusive atmosphere.
• Understand store performance and your part in improving service and sales.
• Handle products with care to maintain quality and reach customers in good condition.
• Be yourself, follow policies and help everyone feel welcome.
• Occasionally assist with deliveries into the store.

Skills

Customer service

Rapport building

Decision making

Teamwork

Punctuality

Job description

About the role

Availability Window

Days From time To time Sun 22:00:00 07:00:00 Fri 22:00:00 07:00:00 Sat 22:00:00 07:00:00

Our Tesco Colleague rate of pay starts from £13.28 an hour; this increases to £14.55 for stores within the M25. For all hours worked between midnight and 6am you will receive an additional night premium of £2.35 per hour worked. Additional payments may also apply depending on location.

It is our policy to offer new colleagues joining us a minimum of 16 guaranteed hours each week, but if you would like to work fewer hours (to a minimum of 12) we have opportunities for this too and would still love to hear from you.

The table shows the periods of time in the week we would like you to be available to work - the availability windows. We will schedule your contracted hours within these times, and you’ll have 3 weeks' notice of exactly when your shifts will be. We are happy to support flexibility for our colleagues, therefore if the times you are available to work match closely but not exactly to the times we are advertising, we would still love to hear from you.

Customers are at the heart of everything we do.

It takes lots of different people to run a store and this is a job for doers, with plenty of variety. It is a committed role, full of everyday challenges, but that’s one of the things that makes it so exciting.

• Being a colleague in one of our stores means that you will help to serve our shoppers better every day.


• You will meet great people, learn new things and be part of a specialist, diverse team where everyone is welcome.


• Whether you are looking for stability or flexibility to suit your lifestyle, or the opportunity to progress your career, this can be the role for you.

PLEASE NOTE YOU MUST BE OVER 18 TO APPLY FOR THIS ROLE.

You will be responsible for

• Knowing your customers and serving them with passion and pride; giving great natural service.


• Passionate and knowledgeable about the products and services within my store.


• Working across the store in our service, picking and replenishment areas where required.


• Putting into practice the training you have received, so we all work safely, effectively and serve our customers brilliantly.


• Making decisions that are right for customers, delivering routines in store that meet the needs of customers at the right time.


• Taking part in seasonal, community and charity events, creating a great inclusive atmosphere.


• Being knowledgeable about your store's performance, understanding the part you play and what we need to do together to drive service and sales, reduce waste and shrink and deliver profit.


• Handling products with care to maintain quality and ensure they reach customers in the best condition.


• Being myself, living our values, making everyone feel welcome and always following our policies.


• At times, you may be required to accept deliveries into the store

You will need

• A passion for delivering great service, greeting customers with a smile, and serving them with pride


• The ability to build rapport with customers, meaning they leave the store having experienced a great shopping trip


• To take the initiative and make decisions that are right for our customers


• Work well within a team and communicate openly with others


• Build relationships with colleagues to create a team spirit, having fun and celebrating success


• Be at work on time, well presented and ready to be a brand ambassador

What’s in it for you

• Holiday starting at 20 days plus a personal day rising to 22 days after 12 months (plus Bank holidays)


• Request flexible working from day one


• Get 10% off and 15% at pay day weekends - save up to £2,000 a year with your Colleague Clubcard with an additional card to share with family outside your home


• Access to free wellbeing services with a range of resources to support your mind, body, and life


• Life cover of five times your pay and an award-winning pension with matching contributions up to 7.5%


• Benefits to suit you, choose what you use - from discounts and shares to cycle to work schemes


• Uniform provided and policies to support you for all of life's moments, big and small


• Access to our colleague networks providing a space for colleagues to come together from a range of backgrounds.

About us

Tesco has become a market leader by doing the little things that really matter for our customers and colleagues.

It’s part of what makes Tesco such a great place to work, and we’re proud to have been accredited as one of Britain’s Top Employers again this year.

We're the UK's number one retailer and we pride ourselves on offering a great shopping experience. We are passionate about our food, merchandise and services and will always try to get things right for our customers.

But did you know we also offer great job opportunities? With stores, distribution centres and offices across the UK, and a vast variety of roles, we are always looking for people who have a hunger to work with customers and colleagues across our exciting business.

We believe in treating each other with respect and giving everyone an equal opportunity to get on. It's our people that make the difference every day - helping us make a difference for our customers

Should you be successful in your application, your offer will be subject to and conditional upon you providing your bank account details before your agreed start date.

For more information about us please visit www.tescoplc.com

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