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Forde Recuitment; Birmingham; On-site; GBP 22,000 - 28,000; Full time

Job summary

Forde Automotive in Birmingham is seeking customer‑facing car delivery drivers to join their nationwide team. You will deliver and collect vehicles, ensuring safety and timely reporting per client requirements.

Applicants must hold a valid full driving licence for at least five years, be 25+ for insurance purposes, and have no DR10s or more than six penalty points. Excellent customer service and communication skills are essential. Roles are temporary with potential for ongoing assignments.

Qualifications

• Excellent customer service and communication required.
• Ability to handle complaints calmly and professionally.
• Applicants must be 25+ for insurance purposes.
• Valid full driving licence held for a minimum of 5 years.
• No more than 6 points and no DR10s on licence.

Responsibilities

• Deliver and collect vehicles in a timely and efficient manner.
• Complete delivery reports accurately per client requirements.
• Report accidents, damages, and faults promptly.
• Complete administrative tasks as required by the client.
• Maintain professional appearance and customer service standards.
• Adhere to HSE policies and wear PPE when required.

Skills

Customer service

Communication skills

Complaint handling

Driving licence 5+ years

Clean licence (no DR10)

Job description

Forde Automotive, a leading provider of car delivery drivers across the UK, are seeking competent and customer-oriented individuals to join their team. Their clients, prominent players in the automotive sector, require car delivery drivers on a national scale.

Job Description:

As a car delivery driver, you will work in a team environment, responsible for delivering and collecting vehicles. This role involves NO hitchhiking or public transport; you will be provided transportation from one location to another.

Car Delivery Driver Key Responsibilities:

• Timely and efficient single car collections and deliveries as directed.
• Accurate completion of collection/delivery reports in compliance with client and customer requirements.
• Reporting all vehicle accidents, damages, and faults promptly and in accordance with company policy.
• Completion of necessary administrative tasks as required by the client.
• Always ensuring the security of customers’ vehicles and their property.
• Adhering to HSE policies and utilising personal protective equipment (PPE) when necessary.
• Maintaining professional appearance and delivering customer service in line with company policy.

Car Delivery Driver Requirements:

• Excellent customer service and communication skills.
• Ability to handle customer complaints and diffuse difficult situations calmly.
• Applicants must be over the age of 25 for insurance stipulations.
• Valid full driving license held for a minimum of 5 years due to commercial insurance requirements.
• No more than 6 points accepted for minor driving offenses; no DR10s.

All positions are temporary but may lead to ongoing assignments or permanent roles