Read more

Co-op Group; Banchory; On-site; GBP 17,000 - 19,000; Part time

Benefits offered by this job

Full training

Discount 30%

Pay on demand

Pension up to 10%

31 days holiday

GP access

Support programme

Diversity policies

Job summary

Co-op is seeking Customer Team Members in our local Co-op store. You’ll join a friendly team to deliver essential services, including potential roles in post office, bakery, or home delivery prep. The role emphasizes helping customers, stocking shelves, and promoting Co-op membership.

Hours are part-time, with training provided and flexible shifts including some weekend work. You’ll be part of a community-focused retailer that values support and development for staff.

Qualifications

• A genuine passion for helping people and delivering great customer service.
• The ability to work flexibly across a number of shifts and as part of a team.
• An interest in retail and working in a busy store environment (experience not essential).

Responsibilities

• Deliver friendly and thoughtful service to customers daily.
• Collaborate with the team to keep the store running smoothly.
• Assist on the shop floor and tills and contribute to daily operations.
• Maintain shelves, check prices, dates and stock accuracy.
• Ensure store safety and compliance with pricing and temperature controls.
• Promote Co-op Membership and support the community.

Skills

Customer service

Teamworking

Flexible

Job description

Location: Hill Of Banchory , Banchory, AB31 5XF

Pay: £13.04 per hour

Contract: 12 hours per week + regular overtime, permanent contract, part time

Working pattern: 6:45am to 2pm or 4pm to 10pm, with flexible availability across the week to include at least 1 weekend shift. We're happy to discuss additional availability further at interview.

Full, paid training provided

We're looking for Customer Team Members to join our team at Co-op, join us and play a key role in delivering friendly, helpful service in your local Co-op store.

As a Customer Team Member, you'll work as part of a friendly team in a fast-moving Co-op store, helping deliver essential services to your community every day. Depending on your store, this could involve working in our post office, or bakery, or helping with online services by picking and packing orders for home delivery. Whatever the day brings, you'll play a key role in making life easier for our customers.

Why this job matters:

You’ll help keep our shelves stocked and support sales, making sure customers can find what they need. You’ll be a familiar face in the community, getting to know your customers and helping us stay connected with local and national charities. Plus, you’ll promote Co-op membership, helping more customers enjoy the benefits of our unique business.

What you’ll do:

• - Support the day-to-day running of the store by delivering friendly and thoughtful service, helping to put things right when needed
• - Work with your team to keep the store running smoothly
• - Work hands-on on the shop floor and tills, and contribute to daily operations to create a great shopping experience
• - Help maintain store performance by keeping shelves stocked and checking prices, dates, and stock accuracy
• - Make sure the store safe and legal - keep the shelves stocked and make sure prices, dates, and temperatures are all as they should be
• - Promote Co-op Membership and support your local community

What you’ll bring:

• - A genuine passion for helping people and delivering great customer service
• - The ability to work flexibly across a number of shifts and as part of a team
• - An interest in retail and working in a busy store environment (experience not essential)

Why Co-op:

At Co-op, we’re owned by our members. And because we’re owned by you, we can do right by you. So, when you join us, you’re not just taking a job, you’re joining a movement. We want this to be a place where you can thrive, so you’ll also receive:

• - Full training and career development resources
• - 30% discount on all Co-op products in-store
• - Flexible access to your pay as you earn it
• - A pension scheme with up to 10% employer contributions
• - 31 days of holiday (including bank holidays, pro rata for part time colleagues)
• - 24/7 access to GP appointments, and colleague support programme
• - Market-leading policies to help you through life's big moments

A place you’ll belong:

We’re building diverse and inclusive teams that reflect the communities we serve. We welcome applications from everyone and are committed to creating a workplace where colleagues can feel like they belong, supported by our inclusive policies and the ways we work.

We’re proud to be part of the Disability Confident scheme and offer interviews to disabled candidates who meet the minimum criteria for a job. If you need any adjustments during the recruitment process, we’ll support you.

Learn more about our recruitment process at jobs.coop.co.uk/apply-process and our inclusion commitments at jobs.coop.co.uk/diversity-inclusion

We reserve the right to remove a vacancy before the scheduled closing date.