Reactive Maintenance Coordinator

Hill McGlynn Recruitment Limited; England; On-site; GBP 26,000 - 30,000; Full time

Job summary

A well-established property maintenance contractor in Bromley seeks a Reactive Maintenance Coordinator. This role involves logging and scheduling maintenance call-outs while liaising with engineers and customers. The ideal candidate will have experience in scheduling or coordination within maintenance and possess excellent organisational skills. Offering a competitive salary and full-time position with progression opportunities. Apply to join a supportive team.

Benefits

Competitive salary

Friendly office team

Excellent progression opportunities

Qualifications

• Previous experience in a scheduling or coordination role in maintenance or facilities management preferred.
• Excellent organisational and communication skills.
• Ability to multitask and work under pressure in a fast-moving environment.
• Strong IT skills and familiarity with scheduling software or CRM systems.

Responsibilities

• Logging and scheduling reactive maintenance call-outs.
• Allocating jobs to engineers including various trades.
• Responding to emergency call-outs and prioritising urgent repairs.
• Coordinating daily workloads and ensuring SLAs are met.
• Liaising with customers and engineers for updates.
• Maintaining accurate records and job documentation.

Skills

Organisational skills

Communication skills

Multitasking

IT skills

Customer-focused attitude

Job description

Overview

Reactive Maintenance Coordinator – Location: Bromley – Salary: £26,000 £30,000 DOE

Hill McGlynn Recruitment are delighted to be working with a well-established property maintenance contractor to recruit a Reactive Maintenance Coordinator, based out of their busy Bromley office.

This is a fantastic opportunity for an organised and proactive individual who thrives in a fast-paced environment, coordinating a high volume of reactive maintenance jobs across multiple trades and property types.

Responsibilities

• Logging and scheduling reactive maintenance call-outs for domestic and commercial properties
• Allocating jobs to engineers including Gas Engineers, Plumbers, Electricians, Roofers, and AC/HVAC Engineers
• Responding to emergency call-outs and prioritising urgent repairs
• Coordinating daily workloads and ensuring SLAs and client expectations are met
• Liaising with customers and engineers to provide updates on job progress
• Maintaining accurate records and job documentation in the internal system

About You

• Previous experience in a helpdesk, scheduling, or coordination role within maintenance, repairs, or facilities management preferred
• Excellent organisational and communication skills
• Ability to multitask and work under pressure in a fast-moving environment
• Strong IT skills and familiarity with scheduling software or CRM systems
• A team player with a proactive, customer-focused attitude

What’s on Offer

• Competitive salary of £26,000 £30,000 DOE
• Opportunity to join a friendly and supportive office team
• Full-time, permanent position with excellent progression opportunities

If you re a confident communicator who enjoys solving problems and coordinating people in a fast-paced environment, this is a great opportunity to join a growing business at the heart of their operations. Please apply today by submitting your CV.