Reactive Maintenance Contract Manager

Link Contacting; Wigan; On-site; GBP 40,000 - 45,000; Full time

Job summary

A fast growing Projects & Maintenance company in Wigan is seeking a skilled Contracts Manager to oversee reactive maintenance works. The ideal candidate will have a strong background in building maintenance and customer service, along with experience in managing projects from quotation to completion. This full-time role offers a competitive salary and benefits including a company vehicle and pension scheme.

Benefits

Company Vehicle + fuel card

Contributory pension scheme

Ongoing training

Company phone & Laptop

On site parking

360 Wellbeing services

Qualifications

• Strong focus on customer service and satisfaction.
• Demonstrable experience managing reactive maintenance.
• Excellent communication and time management skills.

Responsibilities

• Manage and oversee Planned & Maintenance works.
• Handle customer enquiries and produce quotations.
• Ensure compliance with health and safety standards.

Skills

Trade background

Customer service focus

Quoting/estimating experience

Reactive maintenance experience

Building maintenance background

Excellent communication skills

Ability to work under pressure

IOSH certification

IT package proficiency

Time management

Tools

MS Outlook

MS Word

MS Excel

Job description

Job description

Contracts Manager – Reactive Maintenance Link Contracting is a fast growing Projects & Maintenance company. We are looking for a highly motivated and skilled Contracts Manager to join our award-winning team. We are looking to recruit a proactive, hands‑on Reactive maintenance Contracts Manager with a wide knowledge of building knowledge to work from our Wigan office. Someone able to manage reactive repairs & small planned work in the retail and commercial sectors.

Role overview: Responsibility for Managing & overseeing Planned & Maintenance works from quotation to completion. To ensure jobs are delivered on time and within budget along with ensuring site safety and quality is maintained.

• Dealing with customer enquiries and concerns promptly.
• Meet clients, assess work, and produce quotations/estimates and deliver within budget. Also, to provide an advisory service and to develop effective relationships with client representatives.
• Be responsible for the management & recruitment of all labour resources, including managing sub-contractors and specialist trades, to ensure completion on time and within budget.
• Manage all health and safety on site to include toolbox talks, undertaking regular site safety inspections and post inspections. Reviewing RAMS to ensure they are fit for purpose.
• Help market the services of company to generate more work & income, Assist in planning the future growth of the company, alongside Managers & Directors.
• To help develop, monitor and manage programmes of work to ensure successful delivery of projects to timescales and to develop future programmes of work.
• Work closely with the Contract Support Team to ensure required information is collated and added to the system.

In addition, the following skills and qualifications are either required or desirable:

• Ideally trade background.
• Have a strong focus on customer service and customer satisfaction.
• Quoting/estimating experience required.
• Experience of working in reactive maintenance.
• Solid background in building maintenance.
• Excellent communication skills and able to communicate across all levels.
• Ability to work within a pressurised environment, including multi‑tasking, problem solving and working independently.
• IOSH – Desirable.
• Demonstrable experience of using a range of IT packages to communicate with all parties to contract. Fully conversant with MS Outlook, Word, Excel and a willingness to learn other systems.
• Reliable and punctual, ability to manage own time and workload.
• Dress code is smart, professional representation for client meetings.
• The role is office based with site visits approx. 65/35 split.

We are offering:

• Permanent, full time contract
• Salary: 40k to 45k dependant on experience
• Hours: Mon-Fri, 08:00am-17:00pm
• Holidays: 22 days per annum, plus 8 Bank Holidays, increases with service to a Max 25
• Benefits:
  • Company Vehicle + fuel card
  • Contributory pension scheme
• 360 Wellbeing (Store discounts, 24/7 Access to GP’s, Mental health & Carer support + more)
  • Ongoing training
  • Company phone & Laptop
  • On site parking

Diversity, equality, and inclusion matter to Link Contracting. If you think you would be suited to one of our roles, we would welcome your application regardless of age, disability status, ethnicity, gender, religion or sexual orientation. We strive to provide an inclusive and supportive working environment where all employees feel respected and supported in fulfilling their potential. Sounds Interesting?

Job Types: Full-time, Permanent

Pay: £40,000.00-£45,000.00 per year

Work Location: In person