REACH /WAREHOUSE OPERATIVE

The Best Connection Group Limited; Rochdale; On-site; GBP 20,000 - 24,000; Full time

Job summary

The Best Connection Group Limited is recruiting an experienced Dispatch Operative for a busy operation at Kingsway Business Park, OL16. You will handle orders, use dispatch software, liaise with couriers and customers, and prepare shipping docs in a fast-paced environment.

Ideal candidates have strong dispatch background, show organisational skills, and can manage multiple tasks while maintaining high service standards.

Qualifications

• Previous dispatch experience is essential.
• Experience using dispatch/shipping software is essential.
• Good computer and administrative skills.
• Experience dealing with couriers and customers via email.
• Reach Truck Licence preferred but not essential.
• Strong attention to detail and organisational skills.
• Reliable, professional, and able to work effectively under pressure.

Responsibilities

• Processing and dispatching customer orders accurately and efficiently.
• Using dispatch software to manage shipments and track deliveries.
• Liaising with couriers regarding collections, deliveries, and queries.
• Communicating with customers via email and telephone.
• Preparing shipping documentation and labels.
• Monitoring dispatch schedules and ensuring deadlines are met.
• Updating internal systems with shipment information.
• Supporting warehouse operations when required.
• General administrative and dispatch duties as required.

Skills

Dispatch experience

Dispatch software

Computer skills

Administrative skills

Courier communication

Email/phone communication

Reach truck licence

Attention to detail

Organisational skills

Reliability under pressure

Tools

Dispatch software

Job description

We are currently recruiting for an experienced

Dispatch Operative to join a busy and fast-paced operation based at

Kingsway Business Park, OL16.

Key Requirements:

• Previous dispatch experience is essential
• Experience using dispatch/shipping software is essential
• Good computer and administrative skills
• Excellent communication skills, both written and verbal
• Experience dealing with couriers and customers via email
• Reach Truck Licence preferred but not essential
• Strong attention to detail and organisational skills
• Reliable, professional, and able to work effectively under pressure

Main Duties:

• Processing and dispatching customer orders accurately and efficiently
• Using dispatch software to manage shipments and track deliveries
• Liaising with couriers regarding collections, deliveries, and queries
• Communicating with customers via email and telephone
• Preparing shipping documentation and labels
• Monitoring dispatch schedules and ensuring deadlines are met
• Updating internal systems with shipment information
• Supporting warehouse operations when required
• General administrative and dispatch duties as required

What We’re Looking For:

This role would suit a candidate with a strong dispatch background who is confident using computerised dispatch systems and enjoys working in a busy environment. You will be organised, proactive, and capable of managing multiple tasks while maintaining excellent customer service standards.