Reablement Co-Ordinator

Peterborough City Council; Peterborough; On-site; GBP 60,000 - 80,000; Full time

Job summary

A local government council in the UK seeks a Reablement Coordinator to oversee the Reablement service. The role involves managing allocations, collaborating with a multidisciplinary team, and providing support to vulnerable adults. Candidates should possess excellent customer care skills, proficiency in relevant software, and strong organizational abilities. The position offers generous benefits, including annual leave, development opportunities, and a commitment to diversity and inclusion.

Benefits

Generous annual leave starting at 25 days + bank holidays

Access to Employee Benefits Platform

Buy additional annual leave (pro-rata)

Car lease scheme

Flexible bank holidays

Development opportunities including apprenticeships

Paid volunteering hours

Employee Recognition Awards

Qualifications

• Champion excellent customer care and administration.
• Proficient in software for scheduling and document management.
• Organize and manage tasks while meeting deadlines under pressure.
• Maintain accurate records on the IT system for seamless service.
• Handle sensitive information discreetly and maintain confidentiality.
• Utilize knowledge of Peterborough for staff allocation efficiently.
• Monitor support staff availability for safe service delivery.
• Demonstrate strong communication skills and problem-solving abilities.

Responsibilities

• Oversee day-to-day allocations within the Reablement service.
• Collaborate with internal and external professionals to provide therapeutic support.
• Ensure effective delivery of support and assistance to vulnerable adults.

Skills

Customer care

Software proficiency for administrative tasks

Task organization

Maintaining accurate records

Handling sensitive information

Local knowledge of Peterborough

Communication skills

Problem solving

Tools

Rota-scheduling system

Document management systems

Office productivity systems

Job description

All about the Role

Are you ready to embark on an exciting adventure as a Reablement Coordinator within our vibrant Reablement Service? Join our dynamic Reablement Team, where enthusiasm and dedication come together to make a real difference in people's lives!

All about our Team

As part of our lively multi-disciplinary team, you'll collaborate with a wide range of professionals, both internal and external to our organisation. Together, we provide not just therapeutic support but a personalised experience in the comfort of individuals' homes, enhancing their quality of life and fostering long-term independence.

As a pivotal position in our service, the role of a Coordinator is to ensure the day-to-day oversight of all allocation within the Reablement service; utilising our staff planning system to organise daily rosters.

Join us in Reablement and be part of a team dedicated to providing support and assistance to vulnerable adults within the community!

All about You

Essential skills this role encompasses include;

• Championing excellent customer care

• Proficient in utilizing relevant software and tools for administrative tasks, including a rota-scheduling system, document management systems and office productivity systems.

• Ability to efficiently organise and manage tasks and prioritise responsibilities, and maintain systematic workflows to meet tight deadlines whilst working under pressure

• Maintaining accurate and timely records on our IT system to ensure the seamless flow of our service

• Adept at handling administrative responsibilities, demonstrating superb organisational finesse in filing and structuring paperwork for optimum efficiency.

• Ability to handle sensitive information with discretion and maintain confidentiality in all administrative matters.

• Utilising knowledge of the local Peterborough area to allocate staff to clients in the most cost-effective and efficient manner

• Monitoring support staff availability, ensuring the safe and efficient delivery of our service.

• Strong verbal and written communication skills, ensuring clear and articulate interaction

• Problem solving skills, identify challenges, and implement effective solutions with a calm and resourceful approach. contributing to the overall success of our team.

• Embrace a variety of duties that keep our business thriving, and most importantly, make a positive impact on the lives of those we serve.

All about our Benefits

We value our colleagues and have developed a number of benefits in addition to our generous annual leave starting at 25 days + bank holidays, sick pay and local government pension scheme.

• Access to a range of benefits via our Employee Benefits Platform, including in-store and online discounts as well as our Cycle to Work and Home & Electronics schemes

• Buy up to 10 days additional annual leave (pro-rata)

• Access to car lease scheme

• Take your bank holidays flexibly to better suit your personal circumstances

• Make Additional Voluntary Contributions (Shared Cost AVCs) to your pension with tax and National Insurance savings

• Access to development opportunities including apprenticeships to support your personal and professional growth

• Paid volunteering hours each year so you can make a positive impact on our community during your normal working day

• Access to our equality, diversity and inclusion network

• Opportunities to receive Employee Recognition Awards

All about our Commitments

We are proud to be an equal opportunities employer, dedicated to fostering diversity, advancing equity, and building an inclusive workplace for everyone. We welcome applications from individuals of all backgrounds and particularly encourage those from underrepresented groups, including disabled people, care leavers, and individuals from minority ethnic communities. Your unique perspectives and experiences are encouraged and valued and will play a vital role in our success.

We are committed to making our recruitment process as accessible as possible. If you are disabled and require any reasonable adjustments during the application or interview process, please contact [e-mail] we will work with you to meet your needs.

Appointment to this post will be subject to the outcome of an Enhanced Disclosure obtained through the Disclosure and Barring Service. The Council is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all staff and volunteers to share this commitment.

If you've already applied and completed the recruitment process for this position within the last three months, there's no need to reapply. We really appreciate your interest and thank you for considering us.