Rates & Timekeeper Analyst

0400 FBD USA LLP; Greater London; On-site; GBP 45,000 - 65,000; Full time

Job summary

Freshfields is seeking a Rates & Timekeeper Analyst to join our Commercial Pricing Team in London. You will manage client rate agreements, maintain matter data and support complex pricing queries to drive accuracy and efficiency.

We value strong analytical skills, attention to detail and collaborative working with stakeholders across the business. Experience with finance systems and Excel is desirable, and you will play a key role in improving pricing processes.

Qualifications

• Excellent communication skills with the ability to build effective relationships across all levels of an organisation.
• Experience working successfully within a team environment.
• Strong attention to detail and a commitment to data accuracy.
• Ability to prioritise workloads and perform effectively within deadlines.

Responsibilities

• Manage and implement client rate agreements and pricing arrangements within firm systems.
• Maintain and enhance fee earner and matter data, ensuring accuracy, consistency and compliance.
• Review financial information relating to new matters, ensuring alignment with client engagement terms, fee agreements and outside counsel guidelines.
• Support the wider Commercial Pricing Team with complex rate‑related queries and system solutions.
• Provide guidance on pricing protocols and best practice to stakeholders across the business.
• Manage people data within the finance system, ensuring experience levels and organisational structures are accurately reflected.
• Perform system maintenance and housekeeping activities to support billing and business operations.
• Produce ad‑hoc reports and analysis for senior stakeholders, including the Commercial Pricing Team and Global Pricing leadership.
• Investigate system issues, identify opportunities for improvement and recommend process enhancements.

Skills

Communication skills

Teamwork experience

Attention to detail

Prioritise workloads

Tools

3E

Excel

Job description

What you'll be doing

As a Rates & Timekeeper Analyst, you will:

• Manage and implement client rate agreements and pricing arrangements within firm systems.
• Maintain and enhance fee earner and matter data, ensuring accuracy, consistency and compliance.
• Review financial information relating to new matters, ensuring alignment with client engagement terms, fee agreements and outside counsel guidelines.
• Support the wider Commercial Pricing Team with complex rate‑related queries and system solutions.
• Provide guidance on pricing protocols and best practice to stakeholders across the business.
• Manage people data within the finance system, ensuring experience levels and organisational structures are accurately reflected.
• Perform system maintenance and housekeeping activities to support billing and business operations.
• Produce ad‑hoc reports and analysis for senior stakeholders, including the Commercial Pricing Team and Global Pricing leadership.
• Investigate system issues, identify opportunities for improvement and recommend process enhancements.

What we're looking for

We welcome applications from candidates with diverse backgrounds who can bring strong analytical skills, attention to detail and a collaborative approach.

Essential skills and experience

• Excellent communication skills with the ability to build effective relationships across all levels of an organisation.
• Experience working successfully within a team environment.
• Strong attention to detail and a commitment to data accuracy.
• Ability to prioritise workloads and perform effectively within deadlines.

Desirable experience

• Experience using 3E or other finance systems.
• Strong Excel skills.
• Previous experience within legal, professional services or financial services environments.

Why join us?

This role offers the opportunity to develop specialist expertise within commercial pricing and financial operations while working in a globally connected environment.

• Exposure to complex international pricing and commercial operations.
• Opportunities to develop technical, analytical and stakeholder management skills.
• A collaborative and inclusive culture where different perspectives are valued.
• The chance to contribute to business‑critical decisions and continuous improvement initiatives.
• Supportive colleagues and leaders who are invested in your professional growth and career development.
• A people‑first environment that promotes belonging, wellbeing and equal opportunities for all.

Inclusion

Freshfields is an equal opportunities employer and all applications received by the firm will be considered on the basis of their merit alone. We welcome applications from all suitably qualified individuals regardless of background. All offers of employment will be conditional on the candidate having/securing the right to work in the UK in the role in question and providing the firm with evidence of that right (as required by the Immigration, Asylum and Nationality Act 2006) prior to employment commencing. Freshfields is a Ban the Box employer. We ask applicants to disclose criminal convictions only if and when a conditional job offer is made. A conviction does not automatically lead to withdrawal of the offer: we make decisions on a case‑by‑case basis and take a number of relevant factors into account (e.g. the role you are applying for and the circumstances of the offence). You would have the opportunity to discuss the matter with us before we make a decision.