Randomization & Trial Supply Manager (RTSM)

ICON Strategic Solutions; United Kingdom; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading healthcare solutions company in the UK is looking for a Randomization & Trial Supply Manager to oversee the User Acceptance Testing for important IRT systems in clinical trials. The ideal candidate will have over 6 years of experience in clinical trials, focusing on RTSM activities and systems. This role offers a competitive salary and numerous benefits aimed at promoting employee well-being and work-life balance.

Benefits

Various annual leave entitlements

Health insurance offerings

Competitive retirement planning

Global Employee Assistance Programme

Flexible optional benefits

Qualifications

• 6+ years operational experience in clinical trials required.
• Strong knowledge of RTSM activities and systems.
• Experience with IVRS/IWRS suppliers preferred.

Responsibilities

• Develop understanding of IRT requirements for trials.
• Create Testing Plan and Tests for IRT system.
• Identify and resolve issues during testing process.

Skills

Operational experience in clinical trials

Knowledge of clinical trial process

Testing or validation activities

Problem-solving in complex environments

Education

BA/BS degree

Job description

RTSM

ICON plc is a world‑leading healthcare intelligence and clinical research organization. We’re proud to foster an inclusive environment driving innovation and excellence, and we welcome you to join us on our mission to shape the future of clinical development.

As a Randomization & Trial Supply Manager (RTSM) you will be joining the world’s largest & most comprehensive clinical research organisation, powered by healthcare intelligence.

Delivering Excellence and Quality for Studies in a Diverse Portfolio

Accountable for the User Acceptance Testing (UAT) process for IRT systems. Through UAT, you will be key to the clinical trial process by ensuring quality and proper functionality in a highly critical system. While following an established process, you’ll also be expected to make suggestions and deploy new ways of working that create efficiencies while maintaining effectiveness. We are therefore seeking candidates with a unique mix of experience and openness to improvements.

The job tasks will include:

• While working with the study‑responsible RTSM Manager, develop an understanding of IRT requirements for the trial
• Apply that understanding of the requirements and trial to create a Testing Plan and Tests that will rigorously stress the IRT system built by the IRT suppliers
• Demonstrate sufficient knowledge of randomization and medication assignment processes to be able to perform required un‑blinded assessments of the IVR/IWR system performance (or functionality) should that be assigned
• Identify and resolve issues identified during the testing process
• Create and store documentation of these tasks
• Track trends identified in UAT with the goal of identifying problematic areas that can be proactively addressed to prevent recurrence

Your Profile:

• At least 6 years operational experience in clinical trials with a pharmaceutical company and/or a Clinical Research Organization is required
• Strong knowledge of the clinical trial process, especially with randomization and trial supply management (RTSM) activities and systems
• Experience with testing or validation activities in the clinical trial environment
• Experience with IVRS/IWRS suppliers is preferred
• End to End experience for IRT system builds
• Project Management experience a plus.
• Accountable for system development.
• Vendor management experience.
• Ability to identify issues and problem solve independently while in a complex environment
• BA/BS degree required.

What ICON can offer you:

Our success depends on the quality of our people. That’s why we’ve made it a priority to build a diverse culture that rewards high performance and nurtures talent.

In addition to your competitive salary, ICON offers a range of additional benefits. Our benefits are designed to be competitive within each country and are focused on well‑being and work life balance opportunities for you and your family.

Our benefits examples include:

• Various annual leave entitlements
• A range of health insurance offerings to suit you and your family’s needs.
• Competitive retirement planning offerings to maximize savings and plan with confidence for the years ahead.
• Global Employee Assistance Programme, LifeWorks, offering 24‑hour access to a global network of over 80,000 independent specialized professionals who are there to support you and your family’s well‑being.
• Life assurance
• Flexible country‑specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidized travel passes, health assessments, among others.

Visit our careers site to read more about the benefits ICON offers.

At ICON, inclusion & belonging are fundamental to our culture and values. We’re dedicated to providing an inclusive and accessible environment for all candidates. ICON is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know or submit a request.

Interested in the role, but unsure if you meet all of the requirements? We would encourage you to apply regardless – there’s every chance you’re exactly what we’re looking for here at ICON whether this or other roles.