Ralph Lauren Digital Site Operations Assistant

Ralph Lauren; Greater London; On-site; GBP 26,000 - 36,000; Full time

Job summary

Ralph Lauren Corporation in London is seeking a Digital Site Operations Assistant on a 12-month fixed-term contract. You will support product go-lives by ensuring imagery, copy, translations and pricing are ready across RL systems in EMEA.

You will lead small divisions and launches, monitor asset readiness and collaborate with the studio, copy and translations teams to improve processes. This role suits someone early in ecommerce who is highly organized and passionate about luxury fashion.

Qualifications

• Entry-level ecommerce experience or internship in a retail environment.
• Strong organisational skills and attention to detail.
• Willingness to learn and take initiative.
• Passion for luxury fashion and premium brands.

Responsibilities

• Manage 20% of the RL assortment (or one division).
• Ensure products have all essential data elements for go-live on RL websites.
• Interact with buying and planning to keep buy information up to date and pricing aligned.
• Execute end-to-end data flow through RL internal systems for assigned areas.
• Support studio, copy and translations teams to ensure assets are available.
• Collaborate with VM team on launches to feature high visibility products.
• Update and maintain team master files to track go-live progress.
• Mentor digital site operations interns with senior team members.
• Handle reporting and general admin tasks.

Skills

Ecommerce

Organised

Attention to detail

Initiative

Ambition

Learner mindset

Tools

Salesforce

Excel

Job description

Company Description

Ralph Lauren Corporation (NYSE:RL) is a global leader in the design, marketing and distribution of premium lifestyle products in five categories: apparel, accessories, home, fragrances, and hospitality. For more than 50 years, Ralph Lauren's reputation and distinctive image have been consistently developed across an expanding number of products, brands and international markets. The Company's brand names, which include Ralph Lauren, Ralph Lauren Collection, Ralph Lauren Purple Label, Polo Ralph Lauren, Double RL, Lauren Ralph Lauren, Polo Ralph Lauren Children, Chaps, among others, constitute one of the world's most widely recognized families of consumer brands. At Ralph Lauren, we unite and inspire the communities within our company as well as those in which we serve by amplifying voices and perspectives to create a culture of belonging, ensuring inclusion, and fairness for all. We foster a culture of inclusion through: Talent, Education & Communication, Employee Groups and Celebration.

Position Overview

The digital site operations assistant supports the associate(s) and/or senior associate(s) in ensuring that all product information is correctly gathered and supplied through RL systems to support product go-live. Key KPIs for the team are % product live vs product in inventory. Thus, ensuring that all products have imagery, copy, translations, pricing, etc is core pillar that supports all digital trading activities throughout EMEA. The Assistant's job will be to use these internal systems to track and monitor asset readiness as well as taking the lead on smaller divisions/departments and launches. They should also have a keen eye for potential areas for improvement, whether that be in terms of processes or tools. This is a 12month Fixed term contract

Essential Duties & Responsibilities

• Manage 20% of the RLE assortment (or one division)
• Ensure products have all essential data elements necessary to go-live on RL websites
• Interact with buying and planning team to ensure the latest buy information is up to date and price books set accordingly
• Execute end-to-end data flow process through RL internal systems for their areas of responsibility
• Support the team when working with studio, copy and translations teams to ensure assets are available
• Work with VM team on specific launches ensuring key high visibility products are ready to feature in campaigns
• Update and maintain team master files to track and monitor product go-live process
• Assist senior team members in mentoring digital site operations Intern(s)
• Reporting and general admin tasks.

Experience, Skills & Knowledge

• This role is ideal for someone early in their ecommerce career, who enjoys the technical aspect and would love to work in an exciting, global brand.
• Experience in ecommerce (could be an internship)
• Good understanding of web tools (Salesforce Excel etc)
• An e-commerce enthusiast with proven experience in a retail environment
• An entrepreneurial, career hungry mindset
• Highly organised with a sharp eye for details.
• Intuitive and initiative.
• A willingness to get stuck in and learn
• Passion to work in a luxury fashion brand