Rail Systems Maintenance Technician

St Mary's University; Twickenham; Hybrid; GBP 35,000 - 50,000; Full time

Job summary

A leading educational institution is seeking a Building Management Systems (BMS) Service Engineer. This role involves routine service visits and addressing client requests, with opportunities for small projects. Ideal candidates will have experience in control systems, familiarity with Metasys, and the ability to communicate technical information clearly. The position offers a competitive salary, comprehensive benefits, and a chance for career development in an engaging team environment.

Benefits

Competitive salary

25 days annual leave plus bank holidays

Comprehensive benefits package

Qualifications

• Experience in control systems/BMS as a service engineer.
• Basic understanding of mechanical plant operation and control.
• Confident in IT with knowledge of Microsoft Office packages.

Responsibilities

• Carry out routine BMS PPM service visits and corrective small works.
• Document service visit activities and create service reports.
• Supervise subcontractors on site whilst performing works.

Skills

Control systems/BMS experience

Metasys systems knowledge

Experience with MCC panels

Verbal and written communication skills

Proficient in Microsoft Office

Proactive learning approach

Education

HNC/HND in Electrical/Electronic/Software Engineering

Tools

Metasys

Easy IO

Niagara N4

Job description

What You Will Do

Our Building Efficiency Division delivers products, services and solutions that increase energy efficiency and lower operating costs in buildings for more than one million customers worldwide. Your role will be to carry out routine BMS service works on a few of the key contracted and mobile sites in London and the South. You will also be tasked with supporting the end user and multiple stakeholders in the building with BMS related requests. As part of the PPM process, you will identify additional corrective small works (and larger projects for Prime team) opportunities to contribute to the overall target of the team. Own the delivery of some of the small works' opportunities identified. Possibly join the call out rota to attend BMS emergency callouts as directed by the CSC and out of hours customer support teams.

Responsibilities

• Carry out routine BMS PPM service visits and corrective small works on customer sites.
• Respond to BMS callouts where applicable.
• Review any site log books during service visits and, where time permits, attend to any minor issues during the visit.
• Document service visit activities and create a service report – prepare clear and accurate reports on site during the visit and also provide recommendations to upgrade, improve or repair clients' BMS via our sales lead process.
• Attend regular departmental meetings.
• Nurture client and supplier relationships, maintaining JCI's revenue stream – develop and maintain relationships with customers, suppliers and vendors.
• Supervise subcontractors on site whilst performing works on behalf of JCI – electricians, panel manufacturers, etc.
• Configure the building control systems as defined by the clients' objectives – implementing software program modifications using established standards as required.
• Maintain operation and maintenance documentation to reflect changes to the system.
• Adhere to safety standards and adopt the Zero Harm Mindset including self‑leadership towards health and safety.
• May be required to assist the projects team from time to time.

What We Offer

• Competitive industry salary, overtime/stand‑by allowance paid on top 25 days of annual leave plus bank holidays (holiday purchase scheme also available).
• Functional company vehicle related to role requirements.
• Comprehensive benefits package including pension, life assurance, employee assistance program, employee referral scheme, employee discounts (including high‑street brands), cycle‑to‑work scheme, and discounts on Johnson Controls security products.
• Supportive and collaborative team environment.
• Work across some of the most prestigious buildings across the city of London.
• Career development through various career ladder options.
• Dedication to safety through our Zero Harm policy.
• Access to business resource groups and support groups.

Additional Information

This role is semi-mobile working predominantly on one customer site per day with the possible requirement to work consecutive days on some client sites. The focus of this role will include small works which are identified through service works, this is a great opportunity as an entry to project engineering/sales engineering.

The ideal applicant would be based around London and surrounding counties.

Required Skills and Qualifications

• Experience in control systems/BMS as a service engineer.
• Working knowledge of Metasys systems in both industrial and commercial environments preferred. Basic working knowledge of Easy IO, Niagara N4 will be a plus.
• Experience with MCC panels and the ability to understand control panel wiring diagrams.
• HNC/HND (or equivalent) in Electrical/ Electronic/ Software Engineering or related field. Professional certifications/diploma welcomed within the related field.
• Basic understanding of mechanical plant operation and control as well as their related electrical systems.
• Conversant with CCT and the operation of all aspects of control strategies.
• Understanding of all varieties of BMS networking topologies, building industry standard communication protocols.
• Excellency in verbal and written communication skills, with the ability to communicate technical information to a non-technical audience.
• Confident in IT with working knowledge of all Microsoft packages (MS Office; Outlook, Word, PowerPoint, Excel).
• A proactive approach to ongoing learning is essential, this will be supplemented by formal and on-the-job training.
• Clean driving licence.