Rail Replacement Controller — Dynamic Ops & Customer Care

Transport UK London Bus; City Of London; On-site; GBP 35,000; Full time

Job summary

A public transport service provider in the UK is looking for a Rail Replacement Controller to manage logistics for replacement buses during service disruptions. You will plan transport services, provide administrative support, and ensure safety standards. The position requires calmness under pressure, effective communication skills, and is fully office-based in Croydon. A compensation of £35,000 per annum along with a range of benefits is offered. This role operates on a 4 on 4 off shift pattern.

Benefits

Generous Company Sick Pay Scheme

Access to employee assistance programme

Qualifications

• Ability to manage high pressure situations calmly and professionally.
• Experience in administering logistics or passenger transport is desirable.
• Flexible with shift-working covering day and night.

Responsibilities

• Plan and manage replacement buses and coaches during disruptions.
• Provide efficient administrative support.
• Ensure health and safety standards are met.

Skills

Develop effective working relations

Handle high pressure situations

Experience in logistics or passenger transport

Job description

A public transport service provider in the UK is looking for a Rail Replacement Controller to manage logistics for replacement buses during service disruptions. You will plan transport services, provide administrative support, and ensure safety standards. The position requires calmness under pressure, effective communication skills, and is fully office-based in Croydon. A compensation of £35,000 per annum along with a range of benefits is offered. This role operates on a 4 on 4 off shift pattern.