Radiology Receptionist

Frimley Health NHS Foundation Trust; Slough; On-site; GBP 20,000 - 30,000; Full time

Job summary

A public health organization in Slough is seeking a dedicated administrative and clerical assistant for the Radiology Department. Responsibilities include providing efficient service to patients, maintaining accurate records in EPIC, and supporting team objectives. Ideal candidates will possess strong communication skills and a patient-focused approach, contributing to a high standard of care in a collaborative environment.

Benefits

Professional development opportunities

Support for work-life balance

Qualifications

• Excellent communication skills are essential for this role.
• Attention to detail is crucial for accurate data management.
• A patient-focused approach will enhance service delivery.

Responsibilities

• Provide efficient and effective service to patients and staff.
• Accurately input patient details into EPIC.
• Handle telephone enquiries from the public discreetly.

Skills

Excellent communication skills

Strong attention to detail

Patient-focused approach

Ability to work independently and as part of a team

Experience or familiarity with EPIC/Radiology Information Systems

Job description

We are seeking a dedicated administrative and clerical assistant to support the Radiology Department, ensuring efficient patient flow and accurate data management using EPIC and ICE.

Key Responsibilities

• Provide efficient and effective service to patients and staff
• Maintain a customer care approach at all times
• Support introduction of quality and business initiatives
• Encourage feedback for departmental quality improvement
• Contribute to team objectives and maintain high standards
• Maintain communication and relationships with stakeholders
• Convey factual information to patients (including children) regarding examinations
• Accurately input patient details into EPIC
• Handle telephone enquiries from the public discreetly and empathetically
• Liaise with GP practices, hospital staff and other agencies, taking action and passing information promptly
• Assist departments for rota gaps and operational needs
• Travel to satellite sites on an ad‑hoc basis to cover reception areas when required

Qualifications & Skills

• Excellent communication skills
• Strong attention to detail
• Patient‑focused approach
• Ability to work independently and as part of a team
• Experience or familiarity with EPIC/Radiology Information Systems preferred

Working Hours

Monday–Friday 8 am to 4 pm.

Employer Information

Frimley Health NHS Foundation Trust is committed to being an inclusive and disability‑confident employer and has been awarded the Gold for the Armed Forces Employment Recognition Scheme.

We provide a wide range of professional, management, leadership and clinical skills training opportunities, and support a healthy work‑life balance.