Radiology Reception Appointments Administrator

NHS; Barrow-in-Furness; On-site; GBP 24,000 - 27,000; Full time

Job summary

A healthcare provider in the United Kingdom is looking for a full-time or part-time Radiology Reception Appointments Administrator. Responsibilities include booking patient appointments and managing reception duties. Ideal candidates will have clerical experience, good communication skills, and familiarity with healthcare IT systems. This position offers a salary range of £24,937 to £26,598 per annum, pro-rata.

Qualifications

• Previous experience of making appointments and reception duties.
• Experience of dealing with the public.
• Evidence of computer skills including Microsoft Office.
• Previous experience of NHS information systems.

Responsibilities

• Booking patient appointments for Radiology examinations.
• Receiving patients into the department on reception.
• Working during the week, Monday to Friday.

Skills

Highly developed communication skills

Ability to communicate effectively

Work with limited supervision

Education

ECDL or equivalent or RSA Level 2/3

Tools

Microsoft Office

Job description

Radiology Reception Appointments Administrator

The closing date is 23 November 2025

We are looking for a full time and or part time Reception Appointments Administrator to work within the Radiology team at Furness General Hospital, booking patient appointments for Radiology examinations and receiving our patients into the department on reception and also in the new CDC centre.

Main duties of the job

The successful candidate will be expected to have experience in clerical work and dealing with the public, have good communication and organisation skills and preferably a working knowledge of healthcare IT systems.

The hours will be worked during the week, Monday to Friday with Bank Holidays and weekends on rotation.

About us

We operate from three main hospital sites – Furness General Hospital (FGH) in Barrow, the Royal Lancaster Infirmary (RLI), and Westmorland General Hospital (WGH) in Kendal – as well as a number of community health care premises including Millom Hospital and GP Practice, Queen Victoria Hospital in Morecambe, and Ulverston Community Health Centre.

FGH and the RLI have a range of General Hospital services, with full Emergency Departments, Critical/Coronary Care units and various Consultant-led services.

WGH provides a range of General Hospital services, together with an Urgent Treatment Centre, that can help with a range of non-life threatening conditions such as broken bones and minor illnesses.

All three main hospitals provide a range of planned care including outpatients, diagnostics, therapies, day case and inpatient surgery. In addition, a range of local outreach services and diagnostics are provided from community facilities across Morecambe Bay.

Our community services for adults are provided in people's homes, community centres, clinics, GP Practices, community hospitals and our main hospitals. Our aim is to work with people to help them remain independent, improve their health and manage their conditions through high quality care, advice and support.

Job responsibilities

To read more information about the advertised role, and the main job duties/responsibilities please open the Job Description and Person Specification located under the supporting documents heading. You can also read more information about University Hospitals of Morecambe Bay visiting our website https://www.uhmb.nhs.uk/.

Person Specification

Skills

• Highly developed communication skills with sensitivity to the needs of patients, particularly where there may be barriers to understanding e.g., learning difficulties, deafness, language
• Ability to communicate effectively with teams / individuals within and outside of the trust
• Work with limited supervision

Experience

• Previous experience of making appointments and reception duties
• Experience of dealing with the public
• Evidence of computer skills including Microsoft Office
• Previous experience of NHS information systems

Education and Qualifications

• ECDL or equivalent or RSA Level 2/3

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name

University Hospitals of Morecambe Bay NHS Trust

£24,937 to £26,598 a year Pro rata per annum