Radiology Porter

Serco Group Plc; England; On-site; GBP 60,000 - 80,000; Part time

Job summary

A leading facilities management company is seeking compassionate and reliable Porters for Great Western Hospital. You will transport patients and equipment safely, assist in emergency procedures, and maintain hygiene standards. Ideal candidates are empathetic and adaptable, with a willingness to work in sensitive environments. This role offers competitive hourly pay, benefits, and a permanent contract with Monday-Friday hours from 4pm to 8pm.

Benefits

25 days' annual leave plus bank holidays

Pension scheme up to 6%

Employee Assistance Programme

Discounts with 1,000 retailers

ShareSave scheme

Paid volunteering day

Qualifications

• Ability to work in challenging or sensitive environments.
• Comfortable with manual handling, including prolonged periods of standing, pushing, and pulling.
• Willingness to support emergency situations and perform duties beyond the usual scope when required.

Responsibilities

• Safely transport patients between wards and departments.
• Move equipment, furniture, and other essential items.
• Maintain cleanliness and safe use of portering equipment.
• Support emergency, evacuation, and security procedures.
• Report faults, hazards, incidents, or near-misses promptly.
• Maintain a clean, tidy appearance and adhere to hygiene standards.
• Adapt to new technologies.

Skills

Compassionate

Reliable

Manual handling

Communication

Adaptability

Job description

We are seeking compassionate and reliable Porters to join our team at Great Western Hospital. Reporting to the Portering Supervisors, you will play a key role in providing a safe, dignified, and efficient internal transport service for patients, as well as delivering high‑quality support to staff, visitors, and departments. As an ambassador for Serco and the hospital, you will demonstrate empathy, professionalism, and uphold our CARE values.

Key Responsibilities

• Safely transport patients between wards and departments using wheelchairs, trolleys, beds, or by walking.
• Move equipment, furniture, and other essential items to support smooth hospital operations.
• Maintain cleanliness and safe use of portering equipment, including wheelchairs and trolleys.
• Support emergency, evacuation, and security procedures as required.
• Report faults, hazards, incidents, or near‑misses promptly in line with Health & Safety and Infection Control policies.
• Communicate professionally with the Helpdesk, Dispatch, and Supervisors when responding to tasks.
• Maintain a clean, tidy appearance and adhere to uniform and hygiene standards.
• Adapt to new technologies and undertake any other reasonable duties to support efficient service delivery.

Key Performance Expectations

• Average of 4 completed tasks per hour.
• Respond to allocated tasks within 5 minutes on average.

Role Requirements

• Ability to work in challenging or sensitive environments.
• Comfortable with manual handling, including prolonged periods of standing, pushing, and pulling.
• Willingness to support emergency situations and perform duties beyond the usual scope when required.

Disability Confident

About Disability Confident: A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high‑volume, seasonal and high‑peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non‑disabled people. For more details please go to .

Salary and Benefits

• Salary: Competitive salaries with annual reviews.
• Pension: Up to 6% contributory pension scheme.
• Holidays: 25 days' annual leave plus bank holidays.
• Training and development: We offer a wide range of learning opportunities with over 1,100 internal courses available, funding for qualifications and apprenticeships, mentoring opportunities, and a focus on internal progression.
• Wellbeing: 24/7 Employee Assistance Programme, BUPA Anytime HealthLine, wellbeing app, Simplyhealth cash plans to claim back money towards healthcare costs, 30% off at Serco‑managed leisure centres.
• Discounts: Save across around 1,000 retailers, from food and clothing to days out, entertainment and travel.
• ShareSave scheme: Helps you save regularly with the choice to buy Serco shares at a discount at the end of your savings period.
• Employee networks: Dedicated networks where colleagues can come together to find support, share challenges, discuss ideas, network and be part of a community.
• Charity: Support a charity or organisation with a paid volunteering day each year. You can also choose to donate to your favourite charity tax‑free, through our Payroll Giving Scheme.
• Location: Great Western Hospital, SN3 6BB
• Contract: Permanent, 20 hours per week
• Hours: Monday‑Friday, 4pm - 8pm
• Salary: £12.51 per hour + Excellent benefits, Salary: Competitive salaries with annual reviews.