Radiology Front Desk & Patient Access Coordinator

Mid and South Essex NHS Foundation Trust; Chelmsford; On-site; GBP 25,000; Full time

Job summary

A healthcare provider in Essex seeks a Patient Pathway Assistant to support Radiology services. The role involves managing appointments, reception duties, and interfacing with patients in a busy environment. Ideal candidates should possess strong interpersonal and organizational skills, and experience in customer service or healthcare, though not mandatory. This position offers a salary of £24,465 annually with various working patterns including full-time and part-time options.

Qualifications

• Effective communication skills to engage with patients.
• Ability to work in a busy, varied environment.
• Experience working in customer service or call center.

Responsibilities

• Manage computerised appointment systems for Radiology.
• Provide reception cover and support for patient inquiries.
• Book patient appointments and update records.

Skills

Interpersonal skills

Organizational skills

Knowledge of NHS procedures

Experience with the public

Education

Maths & English GCSE Equivalent - Grade C or above

Job description

A healthcare provider in Essex seeks a Patient Pathway Assistant to support Radiology services. The role involves managing appointments, reception duties, and interfacing with patients in a busy environment. Ideal candidates should possess strong interpersonal and organizational skills, and experience in customer service or healthcare, though not mandatory. This position offers a salary of £24,465 annually with various working patterns including full-time and part-time options.