Radiology Booking & Patient Access Coordinator

Bedfordshire Hospitals NHS Foundation Trust; England; On-site; GBP 21,000 - 27,000; Full time

Job summary

A leading NHS Trust in England is seeking a dedicated individual for patient management within the Radiology department. This role involves welcoming patients, handling queries, and ensuring accurate data handling in Radiology systems. Candidates will utilize their skills to manage patient information and assist with queries, all within a supportive environment that values training and development. The Trust prioritizes care quality and staff well-being, offering a unique opportunity for career growth.

Benefits

Access to training and development programs

Supportive team environment

Commitment to diversity and inclusion

Qualifications

• Familiarity with medical imaging and patient care protocols.
• Ability to manage sensitive patient situations with professionalism.
• Experience in using hospital information systems is advantageous.

Responsibilities

• Welcome and assist patients at the X-ray department reception.
• Utilise Radiology information systems accurately.
• Liaise with medical and support staff for service delivery.
• Assess and check patient information and imaging requests.
• Monitor patient waiting times and service delivery.

Skills

Communication skills

Patient management

Use of CRIS/PIMS

Empathy

Job description

A leading NHS Trust in England is seeking a dedicated individual for patient management within the Radiology department. This role involves welcoming patients, handling queries, and ensuring accurate data handling in Radiology systems. Candidates will utilize their skills to manage patient information and assist with queries, all within a supportive environment that values training and development. The Trust prioritizes care quality and staff well-being, offering a unique opportunity for career growth.