Radar Systems Support Manager – Demos & Training Lead

Matchtech; Saffron Walden; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leader in the Defence & Security sector is seeking a Technical Support Manager to ensure exceptional customer experience through technical support and managing demonstration assets. The ideal candidate has strong technical experience with radar systems and excellent communication skills. Responsibilities include resolving technical issues, maintaining equipment, and supporting training. A degree in a relevant technical subject is required, along with a full UK driving licence. Competitive benefits and professional development opportunities are offered.

Benefits

Professional development and training opportunities

Supportive work environment

Employee benefits package

Qualifications

• Experience in technical support within the Defence & Security sector.
• Full UK driving licence and willingness to travel domestically and internationally.
• Desirable: Education and Training award level 3 or equivalent.

Responsibilities

• Provide first-contact resolution for technical issues.
• Ensure operational demonstration equipment and radar sites.
• Maintain a robust RMA process that meets compliance standards.

Skills

Technical experience with radar or security sensor systems

Proactive problem-solving

Strong interpersonal skills

Excellent communication skills in English

Education

Degree or equivalent in a relevant technical subject

Job description

A leader in the Defence & Security sector is seeking a Technical Support Manager to ensure exceptional customer experience through technical support and managing demonstration assets. The ideal candidate has strong technical experience with radar systems and excellent communication skills. Responsibilities include resolving technical issues, maintaining equipment, and supporting training. A degree in a relevant technical subject is required, along with a full UK driving licence. Competitive benefits and professional development opportunities are offered.