Racecourse Customer Service Specialist (Travel to Events)

Britbet; Chichester; On-site; GBP 40,000 - 60,000; Part time

Job summary

A leading betting company is seeking Customer Service Assistants to join their team at various racecourses across the UK. The role involves placing bets, paying out winnings, and delivering exceptional customer service in a fast-paced environment. Applicants should have excellent customer service skills, be confident in handling cash, and enjoy interacting with the public. Competitive hourly pay of £12.40 with holiday pay plus an increased rate of £15.40 during the Cheltenham Festival. No minimum hours required and flexibility to choose local racecourses.

Benefits

Competitive hourly pay

Holiday pay

Travel pay for working at different racecourses

Free on-site parking

Casual work with no minimum hours

Qualifications

• 1 year experience in customer service preferred.
• 1 year experience in cash handling preferred.

Responsibilities

• Place customer bets on the betting tablets.
• Pay out winnings to customers.
• Provide an excellent level of customer service.
• Handle cash effectively and cash up at the end of the day.
• Engage customers and provide a friendly experience.

Skills

Excellent customer service skills

Cash handling and mental arithmetic

Confidence in public speaking

Ability to travel

Job description

A leading betting company is seeking Customer Service Assistants to join their team at various racecourses across the UK. The role involves placing bets, paying out winnings, and delivering exceptional customer service in a fast-paced environment. Applicants should have excellent customer service skills, be confident in handling cash, and enjoy interacting with the public. Competitive hourly pay of £12.40 with holiday pay plus an increased rate of £15.40 during the Cheltenham Festival. No minimum hours required and flexibility to choose local racecourses.