Qualtrics Developer

Experis; City Of London; Hybrid; GBP 50,000 - 70,000; Full time

Job summary

A technology services provider is seeking a Qualtrics Developer for a 6-month hybrid role in London. The developer will design and deploy survey solutions, ensuring data integration and compliance with GDPR standards. Key responsibilities include collaborating with stakeholders, executing surveys across multiple channels, and developing interactive dashboards. Candidates must have proven experience with the Qualtrics platform, understanding of customer experience research, and proficiency in data visualization tools such as Power BI.

Qualifications

• Proven experience in developing on the Qualtrics platform.
• Strong understanding of customer experience research methodologies.
• Experience with data visualization tools, especially Power BI.

Responsibilities

• Design and deploy advanced survey solutions using the Qualtrics platform.
• Build branded survey themes and develop multi-channel surveys.
• Configure API connections for real-time dashboards in Power BI.

Skills

Qualtrics platform development

CX research methodologies

API integrations

Data visualization tools

GDPR compliance knowledge

Agile environment experience

Tools

Qualtrics

Power BI

Job description

Qualtrics Developer

Role Overview

6 months
London - Hybrid
Inside IR35 - Umbrella Only

The Qualtrics Developer will be responsible for designing, configuring, and deploying advanced survey solutions using the Qualtrics platform as part of Toyota Financial Services' Customer Experience Discovery initiative. This role is critical in enabling data-driven insights through seamless survey integration, analytics, and reporting.

Key Responsibilities

• Build branded Qualtrics survey themes aligned with Toyota FS identity.
• Develop dynamic, multi-channel surveys (email, portal intercepts, exit intent).
• Implement advanced branching logic and variation frameworks for A/B testing.
• Configure API connections to CRM systems and Power BI for real-time dashboards.
• Ensure secure data handling and compliance with GDPR and Toyota FS standards.
• Execute phased rollout of surveys, starting with small samples for refinement.
• Enable advanced analytics capabilities, including sentiment analysis and text mining.
• Provide interactive dashboards for stakeholders to track insights and KPIs.
• Collaborate with Research Lead, Design Lead, and Account Lead to align survey strategy.
• Participate in workshops with Toyota FS stakeholders to define survey questions and research scope.

Required Skills & Experience

• Proven experience in Qualtrics platform development, including theme building and advanced survey logic.
• Strong understanding of CX research methodologies and digital experience measurement.
• Experience with API integrations and data visualisation tools (Power BI preferred).
• Knowledge of GDPR compliance and secure data practices.
• Ability to work in an agile environment and deliver within tight timelines.

Desirable Skills

• Familiarity with automotive financial services or similar regulated industries.
• Experience in UX research and competitor benchmarking.
• Basic knowledge of JavaScript/HTML/CSS for custom survey styling.

Engagement Deliverables

• Fully branded Qualtrics environment.
• Configured surveys deployed across multiple channels.
• Integrated dashboards for real-time insight.
• Documentation of survey architecture and integration approach.