Quality Technician

Pertemps; Tipton; On-site; GBP 35,000 - 40,000; Full time

Job summary

A leading Quality Solutions Provider in the UK is seeking a proactive Quality Technician to maintain and improve their ISO 9001 Quality Management System. You will conduct daily quality inspections, work closely with production teams, and implement continuous improvement initiatives. The ideal candidate has strong knowledge of ISO 9001, experience in a manufacturing environment, and excellent communication skills. A competitive salary of £35,000 - £40,000 per annum is offered alongside attractive benefits including pension and holiday entitlement.

Benefits

23 days holiday + 8 public holidays

Company Pension Scheme

Death in Service

Medicash Health Cash Plan

Qualifications

• Strong working knowledge of ISO 9001.
• Experience within a Quality department in a manufacturing environment.
• Experience supporting or operating a QMS in a large manufacturing facility.

Responsibilities

• Maintain and improve the ISO 9001 Quality Management System.
• Conduct daily quality control inspections.
• Liaise with customers and suppliers to resolve quality issues.

Skills

ISO 9001 knowledge

8D problem-solving

Excellent communication

Customer-focused mindset

Strong decision-making

Teamwork skills

Computer literacy

Education

GCSEs Grade C/4 or above in Maths and English

Tools

SAP

Job description

Quality Technician

Salary: £35,000 - £40,000 per annum

Hours: Monday-Friday, 8 hours per day (including 30-minute break)

Benefits

• 23 days holiday + 8 public holidays
• Company Pension Scheme
• Death in Service
• Medicash Health Cash Plan

About the Role

We are looking for a proactive and detail-oriented Quality Technician to support, maintain, and continually improve our ISO 9001 Quality Management System across two UK sites. This is a hands-on role requiring strong shop-floor presence, working closely with mill operators and production teams to ensure high product quality, resolve issues, and drive continuous improvement.

Key Responsibilities

• Maintain, support, and improve the ISO 9001 Quality Management System.
• Conduct daily quality control inspections and shop-floor activities.
• Ensure all manufactured products meet required specifications and customer standards.
• Work closely with production teams to address quality concerns and prevent recurrence.
• Investigate, manage, and close internal and external nonconformities.
• Recommend and implement continuous improvement initiatives.
• Monitor and review raw material quality and supplier performance.
• Liaise professionally with customers and suppliers to resolve quality issues.
• Identify and manage quality-related business risks.
• Support and manage change control processes.
• Ensure compliance with relevant standards, regulations, and legal requirements.
• Conduct internal audits and assist with external audits.
• Perform inspection, testing, and verification duties.
• Prepare quality reports, maintain records, and support KPI tracking.

Skills & Attributes

• Strong working knowledge of ISO 9001.
• Systems-based approach to quality management.
• Customer-focused mindset.
• Skilled in 8D problem-solving and other quality tools.
• Excellent communication skills.
• Full UK driving licence.
• SAP experience (desirable).
• Experience working with customers and suppliers.
• Continuous improvement mindset.
• Strong decision-making, teamwork, and interpersonal skills.
• Ability to plan, organise, prioritise, and use initiative.
• Computer literate with good attention to detail.
• High levels of honesty, integrity, and professionalism.

Essential

• GCSEs (or equivalent) Grade C/4 or above in Maths and English.
• Experience within a Quality department in a manufacturing environment.
• Experience supporting or operating a QMS in a large manufacturing facility.

Desirable

• Quality-related certification (auditing, quality control, etc.).
• Exposure to materials testing or metallurgy (mild & stainless steel).
• Automotive supply chain experience and familiarity with PPAP processes.