Quality Systems Specialist

Foster & Partners; City of Westminster; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading architectural firm in the UK is seeking a Quality Systems Specialist to enhance and maintain its Quality Management System (QMS) aligned with ISO 9001. You will coordinate initiatives for improvement, conduct audits, and ensure compliance, fostering a culture of excellence across the organization. Candidates should have over 5 years of experience in quality management, exceptional communication skills, and a proactive mindset for continuous improvement. Join this dynamic team to make a significant impact in a globally respected design environment.

Qualifications

• 5+ years of experience in quality systems, ideally in related environments.
• Experience in designing and managing integrated quality management systems.
• Strong auditing and non-conformance handling skills.

Responsibilities

• Support development and maintenance of integrated QMS aligned with ISO 9001.
• Coordinate continual improvement initiatives across the Practice.
• Conduct and support internal and supplier audits.

Skills

Quality systems management

Auditing

Compliance

Communication skills

Analytical skills

Continuous improvement mindset

Job description

this role?Foster + Partners London is the engine room of an international design practice operating at the forefront of architecture, engineering, and innovation. Our Technical Design Group works directly with project teams worldwide, guiding the development and delivery of high‑quality technical solutions. As a Quality Systems Specialist, you will play a pivotal part in shaping, improving and embedding the Practice’s Quality Management System (QMS). This isn’t a back‑office role – it’s a chance to work across the entire organisation, influencing processes, performance, technical consistency, and compliance. You’ll be helping us maintain ISO 9001 standards while supporting continual improvement initiatives that drive efficiency, clarity, and excellence across global operations. This is a rare opportunity to join a design‑led environment where quality is a strategic priority and where your expertise will directly support projects that define our generation.

What you’ll be doing

• Supporting the development, implementation and maintenance of an integrated QMS aligned with ISO 9001
• Coordinating continual improvement initiatives across the Practice
• Helping integrate QMS principles into day‑to‑day operations and communication strategies at all levels
• Conducting and supporting internal and supplier audits, ensuring resulting actions are completed
• Reviewing and refining quality procedures to strengthen compliance and performance
• Preparing data‑driven reports and analytics for management review
• Monitoring quality trends, identifying root causes, and driving corrective and preventive actions
• Ensuring accurate documentation of non‑conformances and managing their resolution
• Supporting the development and delivery of quality‑focused training across the organisation
• Staying up to date with emerging techniques, tools, standards, and industry trends

What you’ll bring

• Proven experience (typically 5+ years) in quality systems, ideally in architecture, engineering, construction or a related environment
• Experience in designing, implementing and managing integrated quality management systems
• Strong experience in auditing, compliance, non‑conformance handling, and corrective action management
• Excellent communication skills, including technical authoring and documentation
• Analytical, investigative, and highly organised with strong reporting capability
• A proactive, detail‑driven mindset with passion for continuous improvement
• Ability to work cross‑functionally and build strong relationships at all levels
• Resilience, flexibility, and the confidence to manage multiple priorities within a fast‑paced, creative environment
• Desirable: Membership in a recognised quality organisation and/or ISO 9001 Auditor certification

What’s in it for you?

Joining Foster + Partners means joining a culture of innovation, collaboration, and uncompromising excellence. You’ll work in a globally respected design practice, partnering with exceptional technical, creative and project teams, and influencing the systems that underpin our global operations. This role gives you the opportunity to make a tangible impact – driving quality, clarity and continuous improvement across a world‑class organisation whose work shapes cities and inspires millions. This is your chance to be part of something extraordinary.