Quality Support Engineer: Drive Quality & Process Improvement

Catering; Cheltenham; On-site; GBP 33,000 - 35,000; Full time

Benefits offered by this job

Excellent team culture

Employee development

Permanent, full-time role

Continuous improvement environment

Job summary

Catering in Cheltenham is seeking a Quality Support Engineer to bolster the day-to-day activities of the Quality team, ensuring products, processes and systems meet the highest standards. You will collaborate with production, engineering and supply chain to identify improvements and drive quality excellence.

Reporting to the Quality Manager, the role focuses on problem solving, audits, supplier quality, and continuous improvement to deliver top-quality products for customers.

Qualifications

• Experience in QA/QC within manufacturing or engineering.
• Knowledge of ISO 9001 and internal audits.
• Experience with precision measuring equipment and metrology.

Responsibilities

• Maintain quality management systems and processes.
• Investigate quality issues using 8D, 5 Whys and Fishbone analysis.
• Support continuous improvement to reduce defects and improve performance.
• Carry out internal audits and support supplier quality activities.
• Conduct incoming goods inspections and support quality investigations.
• Assist with customer quality investigations and corrective actions.
• Promote a positive quality culture across the business.

Skills

Quality Assurance

Problem Solving

Cross-Functional Collaboration

Attention to Detail

Tools

8D

5 Whys

Fishbone Analysis

Metrology

Job description

Catering in Cheltenham is seeking a Quality Support Engineer to bolster the day-to-day activities of the Quality team, ensuring products, processes and systems meet the highest standards. You will collaborate with production, engineering and supply chain to identify improvements and drive quality excellence.

Reporting to the Quality Manager, the role focuses on problem solving, audits, supplier quality, and continuous improvement to deliver top-quality products for customers.