Quality Performance Coach

PATHWAY FIRST LIMITED; Hay Mills; On-site; GBP 35,000 - 45,000; Full time

Job summary

A forward-thinking education organization in Hay Mills is seeking a Quality and Performance Coach to raise standards and support Tutors. The ideal candidate will have recognised IQA and teaching qualifications, alongside strong coaching and mentoring abilities. You will deliver training sessions, conduct observations, and monitor learner progress, contributing to a collaborative and impactful environment. This role requires a commitment to continuous professional development and the ability to inspire others.

Qualifications

• Proven experience in supporting remote and onsite teams.
• Commitment to continuous professional development.

Responsibilities

• Act as the lead Quality and Performance Coach for assigned contracts.
• Deliver engaging CPD and training sessions.
• Conduct observations of teaching, learning, and assessment (OTLA).
• Support learner progress through effective monitoring and action planning.
• Champion professional development across the teams.

Skills

Strong coaching and mentoring abilities

Excellent feedback and performance management skills

Proficiency with electronic systems and ePortfolios

Strong attention to detail

Time management

Education

Recognised IQA, teaching, and assessing qualifications

Job description

Pathway Group is seeking a dedicated Quality and Performance Coach to help us raise standards, support Tutors, and deliver exceptional learner outcomes across our contracts.

Key Responsibilities

• Act as the lead Quality and Performance Coach for assigned contracts, providing tailored 1 : 1 support to Tutors.
• Deliver engaging CPD and training sessions, capture and act on stakeholder feedback, and support induction for new Tutors.
• Conduct observations of teaching, learning, and assessment (OTLA) and participate in deep dives to review curriculum delivery.
• Support learner progress through effective monitoring, reporting, and action planning.
• Collaborate with Contract Leads, Quality Managers, and Tutors to ensure professional standards and performance goals are met.
• Engage in self‑assessment and Quality Improvement Plan (QIP) activities to drive consistency and excellence across delivery.
• Champion professional development and contribute to standardisation across the Quality and Operations teams.

About You

You’ll be a confident coach and mentor, capable of inspiring others to improve and excel. You’ll combine a solid understanding of quality assurance with excellent communication and organisational skills.

Essential Skills and Qualifications

• Recognised IQA, teaching, and assessing qualifications.
• Proven experience in supporting remote and onsite teams.
• Strong coaching and mentoring abilities.
• Excellent feedback and performance management skills.
• Proficiency with electronic systems and ePortfolios.
• Strong attention to detail and time management.
• Commitment to continuous professional development.

Why Join Pathway Group?

You’ll be part of a forward‑thinking organisation committed to raising standards and empowering both staff and learners. This is an opportunity to make a real impact while developing your own expertise in a supportive, collaborative environment.

Eligibility

Applicants must have the right to work in the UK. Only shortlisted candidates will be contacted. Please ensure your CV includes your current address and contact details. The successful candidate will be required to undergo an enhanced DBS check and provide satisfactory references.

Apply now

to join us in shaping the future of quality and performance in learning.