Quality Partner

Achieve together; Wales; On-site; GBP 35,000 - 45,000; Full time

Job summary

A support services organization in the United Kingdom seeks a Quality Partner to lead the delivery of high-quality person-centred care. The role involves conducting quality audits and collaborating with the individuals supported and their families to enhance service quality. The ideal candidate should have extensive experience in operational management and regulatory compliance to drive service excellence in a meaningful way.

Benefits

Competitive pay

Flexible working opportunities

Recognition schemes

Employee discount schemes

Ongoing development and training

Employee welfare initiatives

Qualifications

• Experience delivering high-quality person-centred care.
• Proven ability to complete quality audits and drive improvement.
• Experience in regulatory frameworks and inspections.

Responsibilities

• Provide leadership and support for regulatory frameworks.
• Conduct detailed reviews of service quality through audits.
• Engage with the people we support to assess service quality.

Skills

Operational management

Quality audits

Leading and coaching teams

Partnership with families

Information communication technologies

Regulatory compliance

Job description

Description

Quality Partner

Contract type : Full time

Hours : 37.5

The Role

By joining Achieve together as a Quality Partner, you'll have the opportunity to make a real difference to the lives of people we support.

The Quality Partner will work in partnership across the organisation to create an environment of continuous listening and learning to enhance the services, environments and outcomes that are delivered.

Duties & Responsibilities

• Provide leadership, coaching and support in relation to interpreting and implementing the relevant regulatory frameworks in a person‑led manner delivering high‑quality services and making a difference to the lives of the people we support through a culture of inclusion.
• To complete a detailed, impartial and expert review of service quality through the completion of audits across a given geographical area.
• To work in partnership with the people we support and their families / careers to assess and review the quality of the support we provide.
• The Quality Partner will engage with and assess against regulatory frameworks, specialist support requirements, H&S regulation, risk management and all aspects of social care governance.
• The Quality Partner will drive outstanding performance through responsive and adaptable approaches to coproduction and engagement with the people we support and those involved in their care.

The Benefits

At Achieve together, we view this as more than just a job it’s the beginning of your career adventure with us. You’ll act as a positive role model and an expert in your field, guiding and supporting the operational teams to ensure people we support have the best possible quality of life.

This is an excellent opportunity to advance your career and realise your full potential. Additionally, we offer a comprehensive range of benefits, including :

• Competitive pay and progression that is linked to your skills and experience
• Flexible working opportunities to suit you
• Recognition schemes, team events and social activities
• Employee discount schemes across a range of retailers and services
• Staff incentive schemes such asRefer a Friend, Employee of the Month and Heroes Awards
• Ongoing development and training to support your career progression with us
• Employee welfare and wellbeing initiatives
• Access to financial wellbeing platform, Wagestream

Essential Requirements :

We requirethe below experience for this role.

• Working as an operational manager delivering high‑quality person‑centred care.
• Completing quality audits and utilising an evidence‑based assessment to drive quality improvement.
• Outstanding services and how to lead and coach teams to deliver high‑quality person‑centred service provision.
• Working in partnership with the people we support and their families / careers.
• Using information communication technologies effectively.
• Regulatory and contract compliance inspections and frameworks.

Get in touch

If you are passionate about making a meaningful impact on people's lives, we'd love to hear from you. Apply Now!