Quality & Operational Excellence Specialist

FIEGE; Birmingham; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading logistics provider in Birmingham is seeking a Quality Specialist to develop and implement quality management systems to ensure top standards. The ideal candidate will have at least 2 years of experience in logistics and strong analytical skills. Responsibilities include auditing, reporting on quality metrics, and promoting continuous improvement. This permanent position offers competitive pay, flexible working options, and a supportive team culture for personal and professional growth.

Benefits

Competitive pay

Pension scheme

Flexible working options

Free on-site parking

Opportunities for training and development

Qualifications

• Minimum 2 years’ experience in a similar role within the logistics / e-commerce industry.
• Good understanding of quality management systems, documentation, and audit processes.
• Ability to analyse data, identify trends, and recommend effective corrective actions.

Responsibilities

• Develop, update, and implement quality policies and procedures.
• Maintain and audit quality documentation for accuracy and compliance.
• Monitor and report on quality metrics and trends.

Skills

Analytical thinking

Organisational skills

Communication skills

Job description

A leading logistics provider in Birmingham is seeking a Quality Specialist to develop and implement quality management systems to ensure top standards. The ideal candidate will have at least 2 years of experience in logistics and strong analytical skills. Responsibilities include auditing, reporting on quality metrics, and promoting continuous improvement. This permanent position offers competitive pay, flexible working options, and a supportive team culture for personal and professional growth.