Quality Officer

City and County Healthcare Group Ltd; Bradford; On-site; GBP 14,000; Full time

Job summary

A leading healthcare provider in the UK is seeking a Quality Officer in Bradford to support the delivery of high-quality care services. This full-time role involves planning and reviewing services, supporting care workers, and conducting assessments in various settings. The ideal candidate will have experience in risk assessments and a compassionate approach to client care. Enhanced benefits include training opportunities and flexible hours.

Benefits

Enhanced occupational maternity and adoption pay

Pension scheme

28 days annual leave

Paid training

Flexible hours

Qualifications

• Experience in conducting risk assessments and needs in individual services.
• Ability to work with service users and healthcare professionals to ensure quality care.
• Compassionate approach with a sincere interest in the client group.

Responsibilities

• Support planning of effective care worker rotas.
• Conduct regular reviews of individual services.
• Participate in multi-disciplinary reviews of service users.

Skills

Experience in carrying out initial risk assessments

Working in partnership with service users

Interest in working with specific client groups

Patience and compassion

Eagerness to engage in training programs

Display initiative

Job description

Location: West Yorkshire (Huddersfield Kirklees Bradford)

Pay Rate: 13.10 plus mileage.

Hours: Full Time

Comfort Call (CCH Group) is in search of a caring and empathetic Quality Officer to provide dedicated support to the local people of West Yorkshire.

As a Quality Officer you will support the delivery of the highest quality care support services by carrying out a range of functions in the field including the assessment and review of individual services and the practical supervision instruction and support of care professionals.

As an integral member of Comfort Call (CCH Group) you'll play a vital role in enhancing the well-being and quality of life of each individual under your care.

Your responsibilities will include

• Planning Working with Care Coordinators to support the planning of realistic effective care worker rotas with due regard for the particular needs of the individual and the particular skills and attributes of the worker
• Reviews Carrying out regular reviews of individual services including repeated and renewed needs and risk assessments
• Participate Participate as required in multi-disciplinary review of service users needs.
• Shadow Shadow new care workers in the field to ensure their competence
• Observation Carry out the on-site observation and evaluation of care worker practice as part of routine supervision in response to particular performance concerns or as otherwise directed.

The successful Quality Officer will be expected to spend the majority of their working time in the community carrying out their primary functions but their role will typically also entail a certain amount of office-based administrative work.

If you're ready to embark on a rewarding journey where every interaction counts join us in creating a warm and supportive environment with our clients.

Qualifications

What you'll bring to the team

• Experience in carrying out initial risk and needs assessments in respect of individual service users either in the service users home or where required in other settings such as hospitals or residential/nursing homes.
• Experience of working in partnership with service users, their family carers, advocates, healthcare professionals and others to ensure the seamless delivery of holistic packages of individual care support.
• Demonstrates a sincere interest in working with our specific client group.
• Successfully passed DBS screening.
• Patience, compassion & a positive attitude at all times.
• Demonstrate eagerness to engage in vocational training programs continually enhancing skills and knowledge.
• Display initiative and autonomy.

Additional Information

Whats in it for you

• Enhanced occupational maternity and adoption pay
• Enhanced occupational paternity pay entitlement
• Death in Service Payment
• Pension scheme
• Benefits and Well-being Platform
• 28 days annual leave (pro rata)
• Cycle to work scheme
• Refer a friend scheme earn 300 per referral!
• Blue Light Card eligibility exclusive staff discounts brands for you
• Flexible hours part and full time available
• Local work and paid mileage
• Paid training online and face to face
• Self-development progression opportunities

• Access to our in-house app
• Work for the largest care company in the UK!
• No experience necessary

Book an interview at a time and date to suit you!

Remote Work: No

Employment Type: Full-time

Key Skills

Access Control System, Compliance, Furniture, Housekeeping, Assembling, Building Electrician

Experience: years

Vacancy: 1