Quality Manager in Shrewsbury, Shropshire

Energy Jobline CVL; Shrewsbury; On-site; GBP 45,000 - 57,000; Full time

Job summary

A growing manufacturing company in Shrewsbury is looking for an experienced Quality Manager to lead its Quality Department. The role requires maintaining IATF 16949 compliance, implementing process improvements, and ensuring customer satisfaction. The ideal candidate should have a degree in Engineering or Quality Management and proven experience in a manufacturing environment, particularly automotive.

Qualifications

• Proven experience as a Quality Manager in a manufacturing environment (automotive).
• Strong understanding of IATF 16949 standards – must be a Lead Auditor.
• Skilled in Six Sigma, Lean Manufacturing, and root cause analysis.
• Excellent leadership, communication, and analytical skills.

Responsibilities

• Develop, implement, and maintain the company’s QMS in accordance with IATF 16949 standards.
• Lead and develop a team of quality engineers and inspectors.
• Use tools such as Six Sigma, Lean Manufacturing, and root cause analysis to identify and implement process improvements.
• Act as the main point of contact for customer quality issues.
• Work with suppliers to ensure their products and processes meet company quality standards.
• Maintain accurate quality records and prepare reports for senior management.

Skills

Quality Management System (QMS)

IATF 16949 standards

Six Sigma

Lean Manufacturing

Root cause analysis

Leadership

Communication

Analytical skills

Education

Degree in Engineering, Quality Management, or a related discipline

Job description

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Quality Manager

Location: Shrewsbury, Shropshire

Salary: £45,000 – £57,000 (depending on experience)

Department: Quality

Reports to: The Board

About the Role

An established and growing manufacturing company is seeking an experienced Quality Manager to lead its Quality Department and ensure all processes meet the highest standards of excellence. This key position focuses on maintaining IATF 16949 compliance, driving continuous improvement, and ensuring exceptional product quality and customer satisfaction.

Key Responsibilities

• Quality Management System (QMS): Develop, implement, and maintain the company’s QMS in accordance with IATF 16949 standards. Conduct internal audits and ensure ongoing compliance with all customer and regulatory requirements.
• Leadership: Lead and develop a team of quality engineers and inspectors. Promote a culture of continuous improvement and quality excellence across the business.
• Process Improvement: Use tools such as Six Sigma, Lean Manufacturing, and root cause analysis to identify and implement process improvements that enhance quality and reduce costs.
• Customer Focus: Act as the main point of contact for customer quality issues. Manage complaints, lead 8D investigations, and ensure effective corrective actions are implemented.
• Supplier Quality: Work with suppliers to ensure their products and processes meet company quality standards. Conduct supplier audits and drive improvements in supplier performance.
• Reporting and Documentation: Maintain accurate quality records and prepare reports for senior management. Track performance against key metrics such as customer complaints, internal audits, and supplier PPM.

Key Performance Indicators (KPIs)

• Maintain IATF 16949 certification and compliance
• Reduction in customer complaints and returns
• Improved supplier quality metrics
• Cost of quality performance
• Internal audits completed to plan
• Customer 8D responsiveness
• External PPM reduction

About You

• Proven experience as a Quality Manager in a manufacturing environment (automotive)
• Strong understanding of IATF 16949 standards – must be a Lead Auditor
• Skilled in Six Sigma, Lean Manufacturing, and root cause analysis
• Excellent leadership, communication, and analytical skills
• Degree in Engineering, Quality Management, or a related discipline

Personal Attributes

• Strong problem-solving and decision-making skills
• Detail-oriented and highly organised
• Proactive with a continuous improvement mindset
• Able to manage multiple priorities effectively
• Ethical, professional, and collaborative

If you are interested in applying for this job please press the Apply Button and follow the application process. Energy Jobline wishes you the very best of luck in your next career move.