Quality Manager – Flexible Days up to £45,000
Location: Leicester area | Team: 4 direct reports (including 1 Apprentice) | Customer‑facing role
We are a well‑established precision engineering business servicing heavy‑duty sectors (yellow goods, agriculture, power & rail). As a Quality Manager you will lead the quality function, manage a small team, and engage with key customers to drive continuous improvement across the workshop and inspection processes.
What You’ll Do
- Lead and manage all aspects of quality assurance and control: inspection, non‑conformance, corrective actions, root cause, process improvement.
- Oversee the team of 4, including one Apprentice, providing coaching and development.
- Hold regular customer quality review meetings and act as their point‑of‑contact for quality queries.
- Work with manufacturing, engineering and inspection teams to tighten tolerances, reduce rejects and improve first‑pass yield.
- Maintain and ensure compliance with ISO 9001 (and other customer‑specific standards).
- Analyse data, produce quality metrics, and drive continuous improvement initiatives.
- Collaborate with operations to embed a quality culture and ensure machining/fabrication meets specifications.
What You’ll Bring
- Proven experience (ideally 3‑5 years) as a Quality Manager/Engineer in a manufacturing, machining or fabrication environment.
- Experience leading a small team and mentoring apprentices or junior staff.
- Strong customer‑facing skills, confident in meetings and able to articulate quality issues/resolutions to customers.
- Solid knowledge of quality systems (ISO 9001), inspection methods, non‑conformance control and root‑cause analysis.
- Analytical mindset: comfortable with data, metrics, reports and continuous improvement tools (e.g. 8D, 5 Why, SPC).
- Excellent communicator, organised, decisive and proactive.
- A background in metal‑working, machining or fabrication is highly beneficial.
Why Join?
- Deliver high‑tolerance components and be part of a company committed to quality.
- Enjoy flexible working days that help balance life and work.
- Take responsibility, autonomy and a voice in shaping quality standards and improvements.
- Join a business with a strong reputation in heavy‑duty manufacturing.
If you are a Quality professional looking to step up, lead a small team, engage with customers and take ownership of quality in a manufacturing environment, we want to hear from you. Submit your CV today or email us and we’ll arrange a confidential chat.