Quality Manager for HSCT

University College London Hospitals NHS Foundation Trust; City Of London; On-site; GBP 64,000 - 72,000; Full time

Job summary

A prominent NHS Trust in London seeks a Quality Manager to oversee the quality management system for stem cell transplant services, ensuring compliance with healthcare regulations and leading audits. Ideal candidates will have a degree, relevant training, and experience in quality management. The role offers an annual salary between £64,156 and £71,148.

Qualifications

• Experience in a regulated healthcare setting with at least 1 year in quality management.
• Knowledge of the NHS or other healthcare systems.
• Competence in research methodology and clinical audit.

Responsibilities

• Ensure effective operation and continual development of the Quality Management System.
• Ensure compliance with healthcare regulations and standards.
• Oversee HSCT related incidents and facilitate multi-disciplinary reviews.

Skills

Problem solving

Time management

Collaboration

IT proficiency

Communication

Education

Degree level or equivalent

Post-graduate training in quality management

Tools

Q-Pulse Administration

Microsoft Office Suite

Job description

UCLH

Quality Manager for HSCT

The closing date is 27 November 2025

A talented and motivated Quality Manager is sought to work within the stem cell transplant clinical and collection services to maintain the quality management system in line with JACIE, HTA and other regulatory bodies as required, and to facilitate inspections by them. The post holder should have excellent IT skills, be well organized and methodical with good communication skills. On the job training for Quality Management software will be provided where required.

The post holder will work in direct support of the Lead Cancer Quality Manager and other members of the Cancer Quality Team. The role will also include working with the wider cancer management team to ensure that the service objectives are achieved in a timely fashion in line with key Trust priorities and prevailing best practice or accreditation, licensing or regulatory requirements.

Main duties of the job

• The postholder will be responsible for ensuring the effective operation and continual development of the Quality Management System, in collaboration with the Cancer Quality Team and HSCT multi‑disciplinary team.
• The postholder will ensure compliance with new healthcare regulations, standards, and policies (e.g. JACIE/ HTA).
• Support the development of PPGs as well as developing and maintaining governance frameworks that clarify roles, responsibilities, and decision–making processes.
• Oversee all HSCT related incidents and facilitate a multi‑disciplinary review of reported incidents, errors and near misses. Ensuring incidents are investigated in a timely fashion, and that they are tracked and trended to identify areas for improvement.
• Ensure learning is shared across the service to improve patient safety, clinical quality, and service delivery.
• The postholder also supports the identification of training needs, in relation to any audit recommendations, incident reports or development of new policies, procedures and guidelines.
• The postholder will also be required to line‑manage the Assistant Quality Manager for Cellular Therapies.
• Lead on internal and external audits, inspections, and quality reviews to ensure continuous improvement.

About us

University College London Hospitals NHS Foundation Trust (UCLH) is one of the most complex NHS trusts in the UK, serving a large and diverse population. We provide academically led acute and specialist services, to people from the local area, from throughout the United Kingdom and overseas. Our vision is to deliver top‑quality patient care, excellent education, and world‑class research.

We provide first‑class acute and specialist services across eight sites:

• University College Hospital (incorporating the Elizabeth Garrett Anderson Wing)
• National Hospital for Neurology and Neurosurgery
• Royal National ENT and Eastman Dental Hospitals
• University College Hospital Grafton Way Building
• Royal London Hospital for Integrated Medicine
• University College Hospital Macmillan Cancer Centre
• The Hospital for Tropical Diseases
• University College Hospital at Westmoreland Street

We are dedicated to the diagnosis and treatment of many complex illnesses. UCLH specialises in women's health and the treatment of cancer, infection, neurological, gastrointestinal and oral disease. It has world class support services including critical care, imaging, nuclear medicine and pathology.

Job responsibilities

For the full Person Specification and more information regarding the main responsibilities of this role, please refer to the attached Job Description.

Come and be a part of the best NHS trust in England to work for, according to our staff

* UCLH top trust to work at in England - In the most recent NHS staff survey UCLH had the highest percentage of staff who said they would recommend us as a place to work, out of all general acute or acute/community NHS trusts in England for the third year in a row.

UCLH recognises the benefits of flexible working for staff. To find out more, visit: Flexible working.

To discover more about what makes UCLH a great place to work, visit: Why Choose UCLH?

Person Specification

Knowledge and Qualifications

• Educated to a degree level or equivalent
• Relevant post‑graduate training in quality management or equivalent experience in quality management
• Knowledge of the NHS or other healthcare system(s)
• Familiar and competent with research methodology and clinical audit
• Knowledge of governance processes e.g. incident management & risk assessment.
• Knowledge of clinical aspects of cellular therapies and stem cell transplantation
• Q‑Pulse Administration
• Lean & Performance Improvement

Experience

• Experience in a regulated healthcare setting, at least 1 year of which has been in a quality or project management capacity
• A good working knowledge and understanding of the EU/HTA tissues and cells directive
• A good working knowledge of regulatory requirements that apply to Cellular Therapies e.g. JACIE
• Experience of leading on internal and external accreditation
• Experience of supporting education, development and training
• Experience in compiling and implementing policies and procedures that support service improvement.

Skills and Abilities

• Able to work collaboratively and effectively with others at all levels
• Good problem solving and time management skills
• Able to collate and analyse complex information and produce reports and presentations for a wide variety of audiences
• Proficient in the use of IT, e.g. Word, Excel, PowerPoint, Access, internet and email.

Communication

• Good communication Skills (verbal, non‑verbal and written).
• Able to negotiate and persuade staff and colleagues at different levels

Personal and People Development

• Evidence of continuous personal and professional development
• Able to organise, multi‑disciplinary workshops and training events

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

University College London Hospitals NHS Foundation Trust

£64,156 to £71,148 a year Per Annum Inclusive of HCAS