Quality Manager

Oliver Rae Ltd; Stourbridge; On-site; GBP 50,000 - 65,000; Full time

Benefits offered by this job

Onsite parking

Excellent public transport links

Permanent employment

Job summary

Oliver Rae Ltd is seeking a Quality Assurance Manager to lead quality across two manufacturing sites in Stourbridge. The role focuses on a quality-first culture, data-driven improvements, and robust process controls to meet customer expectations and industry standards.

You will oversee QMS development, root-cause investigations, and cross-functional collaboration with production and engineering. The position requires strong leadership and a hands-on approach to driving quality across the

Qualifications

• Proven foundry/metal casting experience is required.
• Strong understanding of Quality Management Systems (QMS) and manufacturing quality standards.
• Experience leading quality improvement initiatives in a production environment.
• Excellent analytical and problem-solving skills with a focus on root-cause analysis.
• Ability to influence change and build relationships across all levels of the organisation.

Responsibilities

• Lead quality assurance activities across two manufacturing plants.
• Drive a culture of continuous improvement and operational excellence.
• Develop, maintain, and improve the QMS documentation and processes.
• Use data to identify trends, reduce defects, and implement improvements.
• Lead root-cause investigations, corrective actions, and non-conformance management.
• Collaborate with production, engineering, and leadership to improve process capability.
• Manage customer quality concerns, audits, and supplier quality performance.
• Oversee internal, supplier, and customer audits to ensure compliance.

Skills

Leadership

Quality management

Analytical skills

Problem solving

Communication

Change leadership

Job description

Position: Quality Manager

Location: Stourbridge

Hours: Day shift (44 hours per week)

Salary: £50k +

Job Type: Full-time, permanently employed by the business

Are you passionate about driving quality excellence in a manufacturing environment? We're looking for an experienced Quality Assurance Manager to lead quality performance across two manufacturing sites, ensuring our clients castings consistently meet customer expectations, industry standards, and business objectives.

This is a highly influential role where you'll champion a "quality first" culture, drive continuous improvement, optimise manufacturing processes, and use data-driven decision making to improve product reliability, reduce variation, and enhance overall business performance.

What you'll be doing…

• Leading quality assurance activities across two manufacturing plants.
• Driving a culture of continuous improvement, accountability, and operational excellence.
• Developing, maintaining, and improving the Quality Management System (QMS).
• Using quality and performance data to identify trends, reduce defects, and implement improvements.
• Leading root cause investigations, corrective actions, and non-conformance management.
• Working closely with production, engineering, and leadership teams to improve process capability and product quality.
• Managing customer quality concerns, complaints, audits, and supplier quality performance.
• Overseeing internal, supplier, and customer audits, ensuring compliance with industry standards.
• Supporting product development, process changes, and implementation of best practices.
• Coaching, mentoring, and developing employees to strengthen quality awareness throughout the business.

What we are looking for…

• Proven foundry experience, particularly within high-integrity ductile iron production.
• Strong understanding of Quality Management Systems, compliance, and manufacturing quality standards.
• Experience leading quality improvement initiatives within a production environment.
• Excellent analytical and problem-solving skills with a focus on root cause analysis and process improvement.
• Ability to influence change and build strong relationships across all levels of the organisation.
• Strong leadership, coaching, and communication skills.

Why apply for this role?

• A great team to work with
• Permanently employed by the business
• Monthly pay
• Onsite parking
• Excellent public transport links